Elements and Performance Criteria
- Elements define the essential outcomes
- Allocate ambulance service resources
- Dispatch resources
- Monitor progress of assigned resources
- Confirm arrival of assigned worker at the scene of incident or situation or at the receiving facility
- Establish capacity of assigned worker to deal with the situation or incident at earliest opportunity
- Monitor availability of worker and vehicles for re-assignment
- Monitor and follow up on resources and service coordination including any supplementary resources
- Coordinate resources and liaise with ambulance worker
- Undertake and coordinate resource allocation within set timeframes
- Identify and communicate factors affecting resource availability to assigned worker
- Implement ‘on scene’ communication chain of command
- Determine the need for other service involvement
- Ensure other service is contacted and adequately briefed and that appropriate assistance is requested when dealing with multi-agency incidents
- Maintain records of ambulance service coordination activity