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Elements and Performance Criteria

Plan, configure and test a VLAN-based solution
Plan, configure and test a secure layer 2 network solution and a switch-based layer 3 services solution
Prepare infrastructure to support advanced services
- Implement a wireless extension of a layer 2 solution
- Implement a support solution for a voice over internet protocol (VoIP) and a video application
Plan, configure and test high-availability networks using multilayer switches solution

Required Skills

Required skills

analytical skills to identify functional performance and management features associated with the operation of complex switched networks

communication skills to

communicate complex concepts and issues technically and in plain language

liaise with diverse clients

literacy skills to

develop and prepare operational documentation such as policies and procedures and technical and management reports

interpret and prepare technical documentation

prepare projectmanagement documentation

problemsolving skills suitable for complex and dynamic environments with demanding service level

technical skills to

design implement and maintain availability of complex switched networks to industry standards and best practice

identify viable complementary and emerging technologies

use network tools

Required knowledge

benefits of formal or structured approach to network management

business justifications for having integrated and unified enterprise networks

current wireless regulations standards and certifications

emerging viable business and social technologies

external developments or factors that affect switched network design

maintenance and management tools and practices suitable for complex networks to achieve availability and resilience

network topologies

organisational policies for internetworking

risk management strategies and practices suitable for a complex switched network environment

security for an enterpriseswitched environment

security standards and technologies for switched network environments

switching and routing technologies for an enterpriseswitched environment

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

design configure and support advanced switched network infrastructure

implement wireless extension solution with multilayered layer switches

prepare infrastructure to support advanced services

use network tools

Context of and specific resources for assessment

Assessment must ensure access to

site where network installation may be conducted

hardware and software

organisational guidelines

LAN and WAN systems including voice and video hardware or software

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate installing configuring and testing a new or updated network

evaluation of documentation prepared by the candidate outlining testing procedures test results recommendation to network changes and completion records

verbal or written questioning of required knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network may include:	integrated network internet intranet local area network (LAN) router-based network switch-based network virtual private network (VPN) wide area network (WAN) WLAN.
Network tools may include:	baseline network bridge protocol data unit (BPDU) guard debug commands port analysers: remote switched port analyser (RSPAN) switched port analyser (SPAN) virtual local area network switched port analyser (VSPAN) embedded event manager (EEM) show commands simple network management protocol (SNMP) SNMP version 3 syslog.
Vulnerabilities may include:	media access control (MAC) attacks multi or unicast attacks spoofing attacks unauthorised access VLAN attacks.
Organisational security policies may include:	access control list types: access control list (ACL) port-based access control list (PACL) virtual local area network access control list (VACL) dynamic address resolution protocol inspection (DAI) device hardening dynamic host configuration protocol (DHCP) snooping IEEE 802.1x Port security measures internet protocol (IP) source guard.
First hop redundancy protocols may include:	gateway load balancing protocol (GLBP) hot standby router protocol (HSRP) virtual router redundancy protocol (VRRP).