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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Determine requirement to work with digital information
   • Scope and level of requirement to work with digital information within own work role is correctly identified
   • Specific aspects of work tasks that require digital literacy are recognised
2. Engage with digital information
   • Digital information is used and shared responsibly according to established standards and protocols
   • Correct work processes are selected based on knowledge of digital work processes and general features of digital devices
   • Different digital formats and their associated requirements are correctly recognised and acted on
3. Solve problems with digital information
   • Problems with digital information are promptly identified, and possible reasons are explored
   • Nature of problem is identified based on knowledge of digital formats
   • Questions that need to be asked, and steps needed to solve the problem are correctly identified
   • Sources of information and assistance that could assist in resolving the problem are correctly identified
   • Information is accessed, correctly interpreted and used to resolve the problem
4. Maintain currency of digital knowledge
   • Opportunities to update knowledge about working digital information are correctly identified
   • Opportunities are accessed and used to improve quality of own work
   • Updated information is shared with others

Performance Evidence

Evidence of the ability to:

correctly identify scope and level of engagement with digital information required by the job role

complete at least THREE different work projects involving the appropriate and correct use and manipulation of digital information as required by the job role

follow a structured process to solve at least THREE different types of problems with digital information.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain fundamentals of digital information:

what it is

how it is created

the language of digital information

how it is shared (including basic networking principles and the cloud)

security considerations

archiving and storage requirements

explain different levels of engaging with digital information, the scope of each level and requirements of different job roles:

accessing

using

understanding

creating

explain general purpose and current use of different types of digital devices

outline nature and key features of different types of digital media, including components, and opportunities and constraints of each:

text

images

video

sound

databases

multimedia

interactive media

social media

outline different types of digital file formats, what they are used for, and how they might need to be adapted for different purposes

outline national and international standards and protocols governing creation and use of digital information

outline key features of being an effective digital citizen in and outside the workplace:

rights and responsibilities

ethical considerations

copyright

privacy

safety and risk management

outline trends in creation and use of digital information and digital processes in context of own work role and industry sector

describe steps in a logical and deliberate problem-solving process that can be used when working with digital information

list sources of information and assistance when working with digital information

discuss ways to maintain currency of knowledge around use and management of digital information.

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