Skillsets
Qualifications
Units of competency
- ICPCBF105 Operate in-line mail machine
- ICPCBF202 Handline mail
- ICPCBF203 Collate and insert mail manually
- ICPCBF204 Operate addressing machine
- ICPCBF208 Set up and operate a cheque mailer machine
- ICPCBF209 Set up and operate in-line mail machine
- ICPCBF211 Set up and run machine for sewing
- ICPCBF214 Set up single-faced web
- ICPCBF2140 Set up single-faced web
- ICPCBF216 Set up double-faced web
- ICPCBF2160 Set up double-faced web
- ICPCBF218 Produce basic folded and glued cartons
- ICPCBF2180 Produce basic folded and glued cartons
- ICPCBF220 Produce basic converted or finished product
- ICPCBF221 Set up and produce basic guillotined product
- ICPCBF2210 Set up and produce basic guillotined product
- ICPCBF222 Set up and operate in-line cutter
- ICPCBF223 Set up machine for cutting (trimming)
- ICPCBF224 Produce cut (trimmed) product
- ICPCBF225 Set up machine for basic flat-bed die cutting or embossing
- ICPCBF2250 Set up machine for basic flat-bed die cutting or embossing
- ICPCBF226 Produce basic flat-bed die cut or embossed product
- ICPCBF2260 Produce basic flat-bed die cut or embossed product
- ICPCBF227 Set up machine for basic rotary die cutting or embossing
- ICPCBF2270 Set up machine for basic rotary die cutting or embossing
- ICPCBF228 Produce basic rotary die cut or embossed product
- ICPCBF231 Set up machine for basic flat-bed cutting
- ICPCBF2310 Set up machine for basic flat-bed cutting
- ICPCBF232 Produce basic flat-bed cut product
- ICPCBF2320 Produce basic flat-bed cut product
- ICPCBF235 Set up machine for basic rotary cutting
- ICPCBF236 Produce basic rotary cut product
- ICPCBF241 Set up machine for basic single or continuous folding
- ICPCBF2410 Set up machine for basic folding
- ICPCBF242 Produce basic single or continuous folded product
- ICPCBF2420 Produce basic folded product
- ICPCBF243 Set up machine for basic collating or inserting (sheet/section)
- ICPCBF2430 Set up machine for basic collating or inserting (sheet/section)
- ICPCBF244 Produce basic collated or inserted (sheet/section) product
- ICPCBF2440 Produce basic collated or inserted (sheet/section) product
- ICPCBF245 Set up and produce hand-collated or inserted product
- ICPCBF2450 Set up and produce hand-collated or inserted product
- ICPCBF261 Set up machine for basic adhesive, mechanical or thermal fastening
- ICPCBF2610 Set up machine for basic adhesive, mechanical or thermal fastening
- ICPCBF262 Produce basic adhesive, mechanical or thermal fastened product
- ICPCBF2620 Produce basic adhesive, mechanical or thermal fastened product
- ICPCBF263 Set up and produce hand-fastened product
- ICPCBF2630 Set up and produce hand-fastened product
- ICPCBF281 Set up machine for basic laminating
- ICPCBF2810 Set up machine for basic laminating
- ICPCBF282 Produce basic laminated product
- ICPCBF2820 Produce basic laminated product
- ICPCBF294 Set up profile cutting for envelope manufacture
- ICPCBF297 Clean sack and bag machines
- ICPCBF298 Run and monitor sack and bag machines
- ICPCBF2980 Run and monitor sack and bag machines
- ICPCBF300 Run and monitor in-line tube making machine for sack or bag manufacture
- ICPCBF301 Run and monitor in-line bottom making machine for sack or bag manufacture
- ICPCBF302 Set up and monitor in-line scoring, folding and gluing machine for sack or bag manufacture
- ICPCBF303 Run and monitor envelope manufacturing machines
- ICPCBF305 Produce single-faced web
- ICPCBF3050 Produce single-faced web
- ICPCBF306 Set up machine for basic carton folding and gluing
- ICPCBF3060 Set up machine for basic carton folding and gluing
- ICPCBF307 Produce double-faced web
- ICPCBF3070 Produce double-faced web
- ICPCBF309 Produce complex folded and glued cartons
- ICPCBF3090 Produce complex folded and glued cartons
- ICPCBF311 Prepare for cutting forme and stripper making
- ICPCBF312 Set cutting forme and strippers
- ICPCBF320 Produce complex converted or finished product
- ICPCBF3200 Produce complex converted or finished product
- ICPCBF321 Set up and produce complex guillotined product
- ICPCBF3210 Set up and produce complex guillotined product
- ICPCBF326 Undertake pre make-ready for die cutting
- ICPCBF3260 Undertake pre make-ready for die cutting
- ICPCBF327 Set up machine for complex rotary die cutting or embossing
- ICPCBF3270 Set up machine for complex rotary die cutting or embossing
- ICPCBF328 Produce complex rotary die cut or embossed product
- ICPCBF3280 Produce complex rotary die cut or embossed product
- ICPCBF341 Set up machine for complex sequenced or multiple folding
- ICPCBF3410 Set up machine for complex sequenced or multiple folding
- ICPCBF342 Produce complex sequenced or multiple folded product
- ICPCBF3420 Produce complex sequenced or multiple folded product
- ICPCBF343 Set up machine for complex collating or inserting (sheet/section/reel)
- ICPCBF3430 Set up machine for complex collating
- ICPCBF344 Produce complex collated or inserted product
- ICPCBF3440 Produce complex collated or inserted product
- ICPCBF361 Set up machine for complex adhesive, mechanical or sewn fastening
- ICPCBF3610 Set up machine for complex adhesive, mechanical or sewn fastening
- ICPCBF362 Produce complex adhesive, mechanical or sewn fastened product
- ICPCBF3620 Produce complex adhesive, mechanical or sewn fastened product
- ICPCBF369 Set up and produce hand-made box
- ICPCBF3690 Set up and produce hand-made box
- ICPCBF371 Decorate paper
- ICPCBF3710 Decorate paper
- ICPCBF381 Set up machine for complex laminating
- ICPCBF3810 Set up machine for complex laminating
- ICPCBF382 Produce complex laminated product
- ICPCBF3820 Produce complex laminated product
- ICPCBF391 Use electronic monitoring systems (converting and finishing)
- ICPCBF3910 Use electronic monitoring systems (converting and finishing)
- ICPCBF392 Produce product on window gluer
- ICPCBF393 Set up machine for envelope manufacture
- ICPCBF395 Set up and operate folder gluer machine
- ICPCBF3950 Set up and operate folder gluer machine
- ICPCBF396 Set up in-line scoring, folding and gluing machine for envelope manufacture
- ICPCBF398 Set up in-line bottom making machine for sack or bag manufacture
- ICPCBF399 Set up in-line tube making machine for sack or bag manufacture
- ICPCBF406 Set up and load in-line smart card machine
- ICPCBF407 Operate a smart card machine and pack product
- ICPCBF410 Set up machine for complex carton folding and gluing
- ICPCBF4100 Set up machine for complex carton folding and gluing
- ICPCBF425 Set up machine for complex flat-bed die cutting or embossing
- ICPCBF426 Produce complex flat-bed die cut or embossed product
- ICPCBF4260 Produce complex flat-bed die cut or embossed product
- ICPCBF465 Set up and produce hand-bound book
- ICPCBF467 Restore books
- ICPDMT263 Access and use the internet
- ICPDMT2630 Access and use the internet
- ICPDMT296 Create and test an interactive CD-ROM/DVD
- ICPDMT2960 Create and test interactive storage devices
- ICPDMT321 Capture a digital image
- ICPDMT3210 Capture digital images
- ICPDMT322 Edit a digital image
- ICPDMT3220 Edit digital images
- ICPDMT344 Manipulate and incorporate audio into multimedia presentations
- ICPDMT3440 Manipulate and incorporate audio into multimedia presentations
- ICPDMT346 Incorporate video into multimedia presentations
- ICPDMT3460 Incorporate video into multimedia presentations
- ICPDMT491 Create an extensible document
- ICPDMT492 Create an extensible style sheet
- ICPDMT581 Manage multimedia production
- ICPDMT582 Manage multimedia projects
- ICPINK211 Select and prepare materials for production
- ICPINK221 Blend chemicals
- ICPINK251 Filter and pack product
- ICPINK331 Manufacture inks and coatings
- ICPINK335 Manufacture varnish and resin
- ICPKNW311 Apply knowledge of the graphic pre-press sector
- ICPKNW312 Apply knowledge of printing machining
- ICPKNW313 Apply knowledge and requirements of the converting, binding and finishing sector
- ICPKNW314 Apply knowledge and requirements of the screen printing sector
- ICPKNW315 Apply knowledge and requirements of the multimedia sector
- ICPKNW316 Apply knowledge and requirements of paper and printing processes
- ICPKNW317 Apply knowledge and requirements of the ink manufacturing sector
- ICPKNW318 Apply knowledge and requirements of mail house operations
- ICPKNW319 Apply knowledge and processes of converting paper-based products
- ICPKNW320 Apply knowledge and requirements of information technology systems in the printing industry
- ICPKNW321 Apply knowledge and requirements of digital production
- ICPKNW322 Develop knowledge of the printing and graphic arts industry
- ICPKNW3220 Develop and apply knowledge of the printing and graphic arts industry
- ICPPRN211 Mount and proof flexographic plates for basic printing
- ICPPRN2110 Mount and proof flexographic plates for basic printing
- ICPPRN214 Produce basic flexographic printed product
- ICPPRN2140 Produce basic flexographic printed product
- ICPPRN222 Produce basic gravure printed product
- ICPPRN2220 Produce basic gravure printed product
- ICPPRN232 Produce basic lithographic printed product
- ICPPRN2320 Produce basic lithographic printed product
- ICPPRN242 Produce basic pad printed product
- ICPPRN2420 Produce basic pad printed product
- ICPPRN261 Set up for foil stamping
- ICPPRN2610 Set up for foil stamping
- ICPPRN262 Produce foil stamped product
- ICPPRN271 Set up for basic coating
- ICPPRN272 Produce basic coated product
- ICPPRN282 Produce and manage basic digital print
- ICPPRN2820 Produce and manage basic digital print
- ICPPRN283 Use digital media consumables
- ICPPRN2830 Use digital media consumables
- ICPPRN284 Use colour management systems
- ICPPRN285 Use digital workflow
- ICPPRN2850 Use digital workflow
- ICPPRN286 Finish a digital product
- ICPPRN2860 Finish a digital product
- ICPPRN287 Use digital processes
- ICPPRN2870 Use digital processes
- ICPPRN288 Produce basic relief printed product
- ICPPRN2880 Produce basic relief printed product
- ICPPRN313 Set up for basic flexographic printing
- ICPPRN3130 Set up for basic flexographic printing
- ICPPRN314 Produce complex flexographic printed product
- ICPPRN3140 Produce complex flexographic printed product
- ICPPRN321 Set up for basic gravure printing
- ICPPRN3210 Set up for basic gravure printing
- ICPPRN322 Produce complex gravure printed product
- ICPPRN3220 Produce complex gravure printed product
- ICPPRN331 Set up for basic lithographic printing
- ICPPRN3310 Set up for basic lithographic printing
- ICPPRN332 Produce complex lithographic printed product
- ICPPRN3320 Produce complex lithographic printed product
- ICPPRN341 Set up for basic pad printing
- ICPPRN3410 Set up for basic pad printing
- ICPPRN342 Produce complex pad printed product
- ICPPRN3420 Produce complex pad printed product
- ICPPRN382 Produce and manage complex digital print
- ICPPRN3820 Produce and manage complex digital print
- ICPPRN383 Prepare for personalised digital printing
- ICPPRN3830 Prepare for personalised digital printing
- ICPPRN384 Set up and produce basic digital print
- ICPPRN3840 Set up and produce basic digital print
- ICPPRN385 Apply software applications to digital production
- ICPPRN3850 Apply software applications to digital production
- ICPPRN386 Troubleshoot digital media
- ICPPRN3860 Troubleshoot digital media
- ICPPRN387 Use colour management for production
- ICPPRN3870 Use colour management for production
- ICPPRN388 Preflight and import complex images for digital devices
- ICPPRN3880 Preflight and import complex images for digital devices
- ICPPRN389 Manage digital files
- ICPPRN3890 Manage digital files
- ICPPRN390 Generate a proof for digital production
- ICPPRN3900 Generate proofs for digital production
- ICPPRN392 Set up and produce specialised digital print
- ICPPRN3920 Set up and produce specialised digital print
- ICPPRN393 Set up for basic relief printing
- ICPPRN3930 Set up for basic relief printing
- ICPPRN394 Produce complex relief printed product
- ICPPRN3940 Produce complex relief printed product
- ICPPRN395 Set up and produce 3D print
- ICPPRN411 Mount and demount flexographic plates for complex printing
- ICPPRN4110 Mount and demount flexographic plates for complex printing
- ICPPRN413 Set up for complex flexographic printing
- ICPPRN4130 Set up for complex flexographic printing
- ICPPRN414 Produce specialised flexographic printed product
- ICPPRN4140 Produce specialised flexographic printed product
- ICPPRN421 Set up for complex gravure printing
- ICPPRN4210 Set up for complex gravure printing
- ICPPRN422 Produce specialised gravure printed product
- ICPPRN431 Set up for complex lithographic printing
- ICPPRN4310 Set up for complex lithographic printing
- ICPPRN432 Produce specialised lithographic printed product
- ICPPRN441 Set up for complex pad printing
- ICPPRN4410 Set up for complex pad printing
- ICPPRN442 Produce specialised pad printed product
- ICPPRN451 Set up for complex relief printing
- ICPPRN4510 Set up for complex relief printing
- ICPPRN452 Produce specialised relief printed product
- ICPPRN471 Set up for complex coating
- ICPPRN472 Produce complex coated product
- ICPPRN484 Prepare for variable data printing
- ICPPRN4840 Prepare for variable data printing
- ICPPRN491 Use on-press monitoring of print quality
- ICPPRN492 Use on-press print control devices
- ICPPRN493 Set up and monitor in-line printing operations
- ICPPRN4930 Set up and monitor in-line printing operations
- ICPPRN494 Apply advanced software applications to digital production
- ICPPRN4940 Apply advanced software applications to digital production
- ICPPRN495 Set up and use complex colour management for production
- ICPPRN4950 Set up and use complex colour management for production
- ICPPRN496 Set up and produce complex digital print
- ICPPRN4960 Set up and produce complex digital print
- ICPPRN497 Work with digital information
- ICPPRN4970 Work with digital information
- ICPPRN498 Adapt digital content for publication on different devices
- ICPPRN4980 Adapt digital content for publication on different devices
- ICPPRN513 Set up for specialised flexographic printing
- ICPPRN521 Set up for specialised gravure printing
- ICPPRN531 Set up for specialised lithographic printing
- ICPPRN541 Set up for specialised pad printing
- ICPPRN551 Set up for specialised relief printing
- ICPPRN552 Manage digital workflow
- ICPPRP211 Develop a basic design concept
- ICPPRP2110 Develop basic design concepts
- ICPPRP221 Select and apply type
- ICPPRP2210 Select and apply type
- ICPPRP223 Photograph a line image
- ICPPRP224 Produce pages using a page layout application
- ICPPRP225 Produce graphics using a graphics application
- ICPPRP2250 Produce graphics using graphics applications
- ICPPRP231 Manually combine spot colour and basic four-colour images
- ICPPRP232 Electronically combine and assemble data
- ICPPRP2320 Electronically combine and assemble data for page layouts
- ICPPRP252 Output images
- ICPPRP2520 Output images
- ICPPRP260 Proof images
- ICPPRP2600 Proof images
- ICPPRP266 Produce relief plates
- ICPPRP2660 Produce relief plates
- ICPPRP267 Produce offset lithographic plates
- ICPPRP2670 Produce offset lithographic plates
- ICPPRP268 Make photopolymer plates (flexographic)
- ICPPRP2680 Produce flexographic photopolymer plates
- ICPPRP269 Produce photopolymer plates for pad printing
- ICPPRP272 Produce gravure cylinders manually
- ICPPRP281 Design basic carton
- ICPPRP283 Prepare artwork for screen printing
- ICPPRP284 Produce PDF files for online or screen display
- ICPPRP2840 Produce PDF files for online and screen display
- ICPPRP285 Scan a mono image
- ICPPRP286 Scan images for reproduction
- ICPPRP2860 Scan images for reproduction
- ICPPRP2970 Transfer digital files
- ICPPRP311 Develop a detailed design concept
- ICPPRP3110 Develop detailed design concepts
- ICPPRP321 Produce a typographic image
- ICPPRP3210 Produce typographic images
- ICPPRP322 Digitise images for reproduction
- ICPPRP3220 Digitise images for reproduction
- ICPPRP323 Photograph and produce halftone images
- ICPPRP324 Create pages using a page layout application
- ICPPRP3240 Create pages using page layout applications
- ICPPRP325 Create graphics using a graphics application
- ICPPRP3250 Create graphics using graphics applications
- ICPPRP331 Manually combine complex four-colour images
- ICPPRP333 Electronically combine complex images
- ICPPRP334 Prepare an imposition format for printing processes
- ICPPRP3340 Prepare imposition format for printing processes
- ICPPRP352 Output complex images
- ICPPRP360 Undertake special colour proofing
- ICPPRP370 Produce multiple image plates
- ICPPRP372 Produce gravure cylinders electronically
- ICPPRP382 Produce computer image for screen printing
- ICPPRP3820 Produce computer images for screen printing
- ICPPRP385 Operate a database for digital printing
- ICPPRP3850 Operate databases for digital printing
- ICPPRP386 Undertake digital proofing
- ICPPRP396 Generate high-end PDF files
- ICPPRP3960 Generate high-end PDF files
- ICPPRP397 Transfer digital files
- ICPPRP398 Set up and produce a 3D scan
- ICPPRP411 Undertake a complex design brief
- ICPPRP421 Compose and evaluate typography
- ICPPRP4210 Compose and evaluate typography
- ICPPRP422 Digitise complex images for reproduction
- ICPPRP423 Apply colour to design brief
- ICPPRP4230 Apply colour to design briefs
- ICPPRP430 Manage colour
- ICPPRP4300 Manage colour
- ICPPRP435 Generate complex imposition
- ICPPRP4350 Generate complex imposition
- ICPPRP452 Output complex images direct to plate or press
- ICPPRP481 Design complex carton
- ICPPRP484 Set up and operate automated workflow
- ICPPRP4840 Set up and operate automated workflow
- ICPPRP485 Develop a digital data template
- ICPPRP494 Develop document content and structure
- ICPPRP4940 Develop document content and structure
- ICPPRP495 Manipulate 3D graphics files in preparation for 3D printing
- ICPPTD301 Manipulate 3D files in preparation for 3D printing
- ICPPTD302 Set up and produce 3D prints
- ICPPTD303 Set up and produce 3D scans
- ICPPTD304 Apply problem solving techniques to 3D printing maintenance and operation
- ICPSCP211 Reclaim screen automatically
- ICPSCP215 Prepare screen
- ICPSCP2150 Prepare screen
- ICPSCP221 Prepare substrate
- ICPSCP2210 Prepare substrate
- ICPSCP222 Prepare and cut screen print substrate
- ICPSCP233 Manually prepare direct emulsion stencil
- ICPSCP2330 Manually prepare direct emulsion stencil
- ICPSCP235 Prepare stencil using photographic indirect method
- ICPSCP270 Manually prepare and produce screen prints
- ICPSCP2700 Manually prepare and produce screen prints
- ICPSCP271 Manually produce basic screen prints
- ICPSCP2710 Manually produce basic screen prints
- ICPSCP273 Semi-automatically produce basic screen prints
- ICPSCP2730 Semi-automatically produce basic screen prints
- ICPSCP275 Automatically produce basic screen prints
- ICPSCP2750 Automatically produce basic screen prints
- ICPSCP281 Finish screen print products
- ICPSCP2810 Finish screen print products
- ICPSCP282 Prepare film for basic screen printing
- ICPSCP2820 Prepare film for basic screen printing
- ICPSCP311 Reclaim screen manually
- ICPSCP3110 Reclaim screen manually
- ICPSCP333 Automatically prepare direct emulsion stencil
- ICPSCP337 Prepare stencil using photographic capillary method
- ICPSCP339 Prepare stencil using direct projection method
- ICPSCP341 Prepare stencil using direct electronic imaging method
- ICPSCP351 Prepare machine and drying/curing unit
- ICPSCP3510 Prepare machine and drying/curing unit
- ICPSCP371 Manually produce complex screen prints
- ICPSCP3710 Manually produce complex screen prints
- ICPSCP373 Semi-automatically produce complex screen prints
- ICPSCP3730 Semi-automatically produce complex screen prints
- ICPSCP374 Operate a semi-automatic screen printing machine
- ICPSCP375 Automatically produce complex screen prints
- ICPSCP376 Operate an automatic screen printing machine
- ICPSCP3760 Operate an automatic screen printing machine
- ICPSCP382 Produce computer image for screen printing
- ICPSCP383 Prepare film for complex screen printing
- ICPSCP3830 Prepare film for complex screen printing
- ICPSUP120 Pack product
- ICPSUP201 Prepare, load and unload reels and cores on and off machine
- ICPSUP2010 Prepare, load and unload reels and cores on and off machine
- ICPSUP202 Prepare, load and unload product on and off machine
- ICPSUP2020 Prepare, load and unload product on and off machine
- ICPSUP203 Prepare and maintain the work area
- ICPSUP2030 Prepare and maintain the work area
- ICPSUP207 Prepare machine for operation (basic)
- ICPSUP2070 Prepare machine for operation (basic)
- ICPSUP208 Operate and monitor machines (basic)
- ICPSUP2080 Operate and monitor machines (basic)
- ICPSUP211 Prepare ink and additives
- ICPSUP2110 Prepare inks and additives
- ICPSUP212 Prepare coatings and adhesives
- ICPSUP216 Inspect quality against required standards
- ICPSUP2160 Inspect quality against required standards in a production environment
- ICPSUP221 Pack and dispatch product
- ICPSUP2210 Pack and dispatch product
- ICPSUP222 Pack and dispatch solid waste
- ICPSUP235 Lift loads mechanically
- ICPSUP236 Shift loads mechanically
- ICPSUP2360 Lift and shift loads mechanically
- ICPSUP241 Undertake warehouse or stores materials processing
- ICPSUP2410 Undertake warehouse materials processing
- ICPSUP243 Reconcile process outputs
- ICPSUP2430 Reconcile process outputs
- ICPSUP260 Maintain a safe work environment
- ICPSUP2600 Maintain a safe work environment
- ICPSUP261 Follow WHS practices and identify environmental hazards
- ICPSUP262 Communicate in the workplace
- ICPSUP2620 Communicate in the workplace
- ICPSUP263 Perform basic industry calculations
- ICPSUP2630 Perform basic industry calculations
- ICPSUP271 Provide basic instruction for a task
- ICPSUP280 Enter data into electronic system
- ICPSUP2800 Enter data into electronic systems
- ICPSUP281 Use computer systems
- ICPSUP2810 Use computer systems in the printing and graphic arts sectors
- ICPSUP282 Undertake basic machine maintenance
- ICPSUP2820 Undertake basic machine maintenance
- ICPSUP311 Prepare ink and additives (advanced)
- ICPSUP321 Pack and dispatch (advanced)
- ICPSUP3210 Pack and dispatch (advanced)
- ICPSUP323 Dispose of waste
- ICPSUP3230 Dispose of waste
- ICPSUP342 Undertake inventory procedures
- ICPSUP3420 Undertake inventory procedures
- ICPSUP345 Purchase materials and schedule deliveries
- ICPSUP351 Undertake basic production scheduling
- ICPSUP352 Plan operational processes
- ICPSUP357 Apply quick changeover procedures
- ICPSUP3570 Apply quick changeover procedures
- ICPSUP362 Communicate as part of a work team
- ICPSUP381 Operate and maintain computer resources
- ICPSUP389 Undertake basic root cause analysis
- ICPSUP4160 Manage quality in a production environment
- ICPSUP417 Perform laboratory quality tests of materials and finished product
- ICPSUP455 Supervise and schedule work of others
- ICPSUP456 Control production
- ICPSUP458 Monitor production workflow
- ICPSUP4600 Manage a safe work environment
- ICPSUP4620 Facilitate communication in the workplace
- ICPSUP464 Provide customer service and education
- ICPSUP482 Troubleshoot and optimise materials and machinery
- ICPSUP485 Implement a Just-in-Time system
- ICPSUP486 Mistake proof a production process
- ICPSUP487 Analyse manual handling processes
- ICPSUP488 Ensure process improvements are sustained
- ICPSUP516 Set and apply quality standards
- ICPSUP553 Prepare production costing estimates
- ICPSUP554 Manage teams
- ICPSUP561 Implement and monitor WHS
- ICPSUP583 Troubleshoot and optimise the production process
- ICPSUP684 Determine and improve process capability