Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Prepare for system implementation
  2. Manage organisational change
  3. Coordinate release management
  4. Manage acceptance testing
  5. Manage user training
  6. Release system to production

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

outline the methods and techniques of configuration management

describe organisational policies and standards relating to information and communications technology (ICT) configuration management

explain the business analysis, processes and techniques appropriate to the project

explain the project management and systems development processes, as well as potential risks associated with implementation activities

outline the structure and implications of disaster recovery plans and Service Level Agreements (SLAs)

explain what a "training needs analysis" is and its role in a training program

describe the purpose of a "rollback strategy" for an ICT project.