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Elements and Performance Criteria

1. Establish task requirements
   • Procedures are obtained, interpreted and clarified with relevant personnel as necessary
   • Specifications for task outcomes are obtained and clarified by relevant personnel
   • Milestones, timelines and quality measures are established and documented
2. Plan steps required to complete the task
   • Individual steps and activities required to undertake the task are established and documented
   • Sequence of steps and activities is determined
   • Resources, tools and equipment required to complete the task are identified, documented and obtained
   • Plan is checked to ensure it complies with specifications and task requirements
3. Undertake the task
   • Personal protective clothing and/or equipment is identified, used and maintained according to workplace procedures
   • Safe work practices and environmental requirements are established and followed
   • Task is completed according to plan requirements
   • Work area is cleaned and tools and equipment are stored according to workplace procedures
4. Review plan
   • Plan is reviewed against specifications and task requirements
   • Outcomes are compared with milestones, timelines, quality measures and task requirements
   • Plan is revised to better meet specifications and task requirements as required

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.
Marinas include:	buildings, wharves, slipways and surroundings where vessels are built, stored and maintained
Tasks include:	answering telephone inquiries communicating with customers through email dock walks and inspection of public areas on a marina rope work, knot tying and splicing tying up and letting go of boats

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

applying relevant work health and safety(WHS)/occupational health and safety (OHS) requirements and work practices

communicating and interpreting information

comparing planned steps against specifications and task requirements

identifying relevant specifications from documentation, job cards or other information

obtaining instructions for tasks from correct source

preparing plans for tasks from information provided

reading, interpreting and clarifying tasks and required outcomes with appropriate personnel.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

basic problem solving

berth occupancy and berthing report and their importance in operating a marina

correct sources of information for a particular task

hazards and established control measures associated with the routine task, including housekeeping

procedures for obtaining instructions and clarification

relevant forms of communication

security measures on a marina and associated daily checks

site layout and obstacles of an operational marina

WHS)/(OHS) practices and procedures.

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