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Elements and Performance Criteria

1. Provide information and options on rules and legislation
   • Establish consultative links with other agencies, organisations and the public having regular dealings with the court.
   • Provide consulting and advisory services on issues relating to the operation of the court.
   • Interpret, explain and apply legislation in the context of specific as well as general practice and procedures.
   • Interpret and assess the impact of legislative change for its effect on practice and procedures, and advise on its application.
   • Provide input to the development of organisational policy and procedures to implement changes in legislation.
2. Modify systems and procedures
   • Evaluate policies, procedures and practices, identify and analyse problems.
   • Review systems and methods of work and manage staffing levels to achieve agreed objectives.
   • Undertake consultation with a range of stakeholders to improve practice and procedures.
   • Identify, assess and develop alternative approaches, strategies and solutions.
   • Design new or improved systems and procedures to comply with legislation, determine rules and resource implications of changes.
3. Foster commitment to changed systems and procedures
   • Foster a positive attitude to changed systems and procedures using a range of strategies.
   • Provide information and strategies to staff on the requirements for effective change management and any transition arrangements.
   • Obtain and apply resources required to implement procedures within court administration.
   • Use leadership strategies to assist others to deal with ambiguity and adapt to change.
4. Provide information and options on rules and legislation
   • Establish consultative links with other agencies, organisations and the public having regular dealings with the court.
   • Provide consulting and advisory services on issues relating to the operation of the court.
   • Interpret, explain and apply legislation in the context of specific as well as general practice and procedures.
   • Interpret and assess the impact of legislative change for its effect on practice and procedures, and advise on its application.
   • Provide input to the development of organisational policy and procedures to implement changes in legislation.
5. Modify systems and procedures
   • Evaluate policies, procedures and practices, identify and analyse problems.
   • Review systems and methods of work and manage staffing levels to achieve agreed objectives.
   • Undertake consultation with a range of stakeholders to improve practice and procedures.
   • Identify, assess and develop alternative approaches, strategies and solutions.
   • Design new or improved systems and procedures to comply with legislation, determine rules and resource implications of changes.
6. Foster commitment to changed systems and procedures
   • Foster a positive attitude to changed systems and procedures using a range of strategies.
   • Provide information and strategies to staff on the requirements for effective change management and any transition arrangements.
   • Obtain and apply resources required to implement procedures within court administration.
   • Use leadership strategies to assist others to deal with ambiguity and adapt to change.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying change management to implement new or improved practice and processes

assessing alternative approaches

following procedures relating to public sector legislation, including WHS and environment, in the context of court practice and process

performing statistical analyses

evaluating policies and procedures using research and analysis

consulting with a diverse range of people, particularly the judiciary, legal profession and litigants

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

courts administration structure

legislation conferring jurisdiction on the courts

practice, processes and systems used in courts

principles of analysis

principles of change management

principles of judicial independence

structure, roles and functions of courts

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