Required skills

initiative and enterprise skills to apply

legislative requirements to court listings

procedures relating to public sector legislation such as OHS and environment in the context of court listings

literacy skills to gather and analyse information

problemsolving skills in response to contingencies

communication skills to deal effectively with a diverse range of stakeholders such as judicial support officers associates court reporters interpreters sheriffs officers and other parties

interpersonal skills to respond to diversity including gender and disability

technical skills to type

technology skills to operate courtspecific software

planning and organising skills to distribute information

Required knowledge

legislation regulations policies procedures and guidelines relating to court listings

courts administration structure

principles of judicial independence

current approaches to courts administration

rules procedures and practice directions specific to the listing of cases and hearings

record management procedures and protocols

client services in relation to listing protocols

equal employment opportunity principles

equity and diversity principles

working ethically

public sector legislation such as OHS and environment in the context of court listings

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

locate and use appropriate documentation to prepare court files

establish and distribute lists in accordance with available judiciary and court requirements

access pending case information to allocate judicial officers and courtrooms

complete and distribute lists of matters to appropriate parties in accordance with legislative requirements practices and procedures

Consistency in performance

Competency should be demonstrated by undertaking court listings for various matters on a range of occasions and over time

Context of and specific resources for assessment

Assessment must comply with

applicable regulations and codes

workplace procedures and protocols

Access may be required to

a workplace environment or one that closely resembles normal work practices and replicates the range of conditions likely to be encountered when undertaking court listings including coping with difficulties irregularities and breakdowns in routine

legislation policy procedures and protocols relating to court listings

case studies and workplace scenarios to capture the range of situations likely to be encountered when undertaking court listings for a range of matters

Guidance information for assessment

The following assessment methods are suggested

oral questioning about relevant legislation acting ethically and applying processes

observation of the candidate responding to a range of contexts to ensure achievement of the unit outcomes

feedback from peers andor supervisor that the candidate consistently applies relevant workplace procedures

review of records completed by candidate or reports of performance

In all cases practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency that are difficult to assess directly Questioning techniques should suit the language and literacy levels of the candidate

Files listed may be for:

Documentation may include:

Rosters may be established by:

Lists may include:

Allocated cases may involve:

Other information may include:

Preparation of list may include:

Distribution of list may be to:

Documentation for parties may include:

Staff may include:

Records may include:

Forwarded records may include: