Required skills

communication skills to

discuss and confirm client expectations

advise clients on degree of curl and finished hair designs

check client comfort during each stage of the service

review the outcomes of the service and check client satisfaction

technical skills to

conduct accurate preservice hair and scalp analysis

select products equipment and techniques appropriate to achieve desired outcomes

check processing and recognise the achievement of desired degree of curl

evenly apply chemical reformation products

perform the full rinse and neutralising service

apply salon safety procedures throughout chemical reformation service

prevent possible skin damage to client and operator

literacy skills to

interpret and follow product instructions and safety data sheets

interpret and follow relevant salon procedures

numeracy skills to

measure and apply products to minimise waste

manage processing times

Required knowledge

salon chemical reformation product range

physical and chemical actions of the following products on the structure of hair

protein fillers

perm solutions

neutralisers

after perm conditioners

key factors that influence achieving planned degree of curl including

hair porosity

hair condition

rod size

product choice

processing time

body heat

procedures for safe use of chemical curling and volumising chemicals

contraindications to proceeding with chemical curling and volumising services

salon procedures relating to operator comfort and safety

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

accurate preservice hair and scalp analysis

selection and safe application of products equipment and techniques appropriate to desired outcomes and predetermined designs

interpreting and following product instructions and safety data

winding to a preplanned pattern with even tension and without hooked ends

securing rods to avoid breakage rubber marks or drag

consistently and successfully assessing the development of degree of curl for desired curl or body

performing the full rinse and neutralising service

Context of and specific resources for assessment

Assessment must ensure access to

a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon

fully equipped workstation which includes as minimum

an adjustable client chair

clean client gown or wrap

a plentiful supply of clean towels

a trolley stocked with

various sizes of perm rods

perm papers

rubber gloves

barrier creams

cotton wool

plastic bowls or applicator bottles

cap or plastic film wrap

fully equipped basin services area which includes as a minimum

shampoo basins

client shampoo chairs

adjustable water temperature and shampoo spray attachments

a plentiful supply of clean towels

clean client gown

a professional range of chemical reformation products suited to hair analysis outcomes across a range of clients

access to relevant documentation including

product instructions

product safety data sheets

salon procedures

a range of clients seeking chemical curling and or volumising services

For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the learner

conducting preservice hair and scalp analysis

confirming client expectations and advising on degree of curl and finished hair designs

selecting products and equipment

winding to a preplanned pattern with even tension and without hooked ends breakage or rubber marks

consistently and successfully assessing the development of degree of curl for desired curl or body

performing the full rinse and neutralising service

applying safe work practices and product instructions

written or verbal questions appropriate to the language and literacy level of the learner to test knowledge which include

the effects of products used in chemical reformation on the structure and condition of the hair

personal precautions

client safety

salon waste minimisation procedures

review of portfolios of evidence and thirdparty reports of onthejob performance

Guidance information for assessment

A unit of competency describes an individual skill but people rarely perform one skill at a time Many skills are combined on a daytoday basis in the workplace as part of work processes This does not mean that each skill described by a unit of competency is prerequisite to anotherthey are related skills

Holistic assessment with other units relevant to the industry sector salon and job role is recommended for example

SIHHCCSA Perform a full client consultation

SIHHCCS302A Perform a full client consultation

SIRXOHSA Apply salon safety procedures

SIRXOHS201A Apply salon safety procedures

Hair analysis may include:

Client history may include:

Contraindications to chemical reformation may include:

Clients may include:

Personal precautions may include:

Chemical reformation products may include:

Client comfort and safety must include:

Salon procedures must include:

Product waste may include:

Neutralising products may include:

Home hair care products may include: