Elements and Performance Criteria
- Identify market characteristics.
- Develop promotional strategies.
- Evaluate strengths and weaknesses of existing promotional strategies.
- Develop promotional strategies according to pharmacy business and marketing strategies and regulatory requirements regarding the operation of community pharmacies.
- Collaborate with relevant colleagues and the supervising retail manager or pharmacist before proceeding with the concept.
- Identify and secure required resources.
- Implement and evaluate promotional strategies.
- Design and position display according to visual merchandising principles.
- Ensure that product advertising occurs according to legislative requirements and pharmacy policy and procedures.
- Engage with customers to verbally promote products and services where included in the promotional strategy.
- Evaluate promotional strategies against sales turnover, customer feedback and pharmacy promotional standards.
- Review and report on strategies to take advantage of opportunities for improvement.