Elements and Performance Criteria
- Develop knowledge of blood pressure and related products.
- Identify customer needs.
- Provide information on blood pressure products and support services.
- Provide customers with information on lifestyle, self-care practices and specialist services to support blood pressure management.
- Recommend blood pressure products appropriate to customer symptoms and needs.
- Provide the customer with information and directions for product use.
- Explain and demonstrate use, care and maintenance of aids and equipment as appropriate to customer needs.
- Explain and demonstrate use, care and maintenance of aids and equipment for self-monitoring of blood pressure.
- Identify and act upon opportunities to suggest companion products relevant to desired health care outcomes.