This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

interpersonal communication skills to

present plans and negotiate with client through clear and direct communication

ask questions to identify and confirm requirements

use language and concepts appropriate to cultural differences

use and interpret nonverbal communication

produce grid and freeflow plans

produce plans drawings and specifications

produce presentation visuals

use effective writing and keyboarding skills

demonstrate adherence to safe working practices

analytical and decisionmaking skills

The following knowledge must be assessed as part of this unit

architectural features interior and exterior

store components fixtures and fittings

creating store ambience

the relationship between store merchandise range target markets and store planning

relevant legal and legislative provisions

relevant codes of practice

planning for a safe store environment and relevant OHS requirements

sourcing suppliers of store planning materials and equipment

dealing with external and internal groups and teams according to store planning

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

analysis of the position of an existing store in relation to neighbourhood visibility accessibility landscaping customer profile

draft retail store plans including elevations and companion axonometrics and indicating architectural features facade entrance windows signage landscaping

presentation visuals of store facades

freeflow and grid layouts showing including departments fixtures fittings lighting flooring etc as appropriate

an analytical report that includes detailed specifications fittings and fixtures and promotional locations with clear justifications

Context of and specific resources for assessment

Assessment must ensure access to

a real or simulated drafting studio

a real or simulated store design project

relevant documentation such as

legislation and statutory requirements

OHS requirements

relevant standards performance benchmarks or specifications

information on store fixtures and fittings

information on

suppliers of relevant store planning materials and equipment

products and services to be merchandised

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of performance in the workplace

real or casestudybased store design project briefs

thirdparty reports from a supervisor

a portfolio of store planning documents

customer feedback

answers to questions about specific skills and knowledge

review of portfolios of evidence and thirdparty workplace reports of onthejob performance

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification

Clients may be:

Plans may include:

Layout may include:

Relevant legislation and regulations may include:

Fit-out plans may include:

Standards, performance benchmarks and specifications may include: