Elements and Performance Criteria
- Control consumer debt from direct sale of products or services.
- Source information on trading terms and credit levels for purchasers.
- Confirm trading terms for individual purchaser of products or services according to organisationpolicy.
- Analyse trading history of individual purchaser of products or services.
- Confirm payment procedures for business, account and individual customers according to workplace policy and relevant legislation.
- Communicate confirmed payment policy and procedures for business, account and individual customers to other team members.
- Remove financial risk.
- Implement debt recovery strategy.