Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Determine travel requirements.
  2. Make travel arrangements.
  3. Supervise travel arrangements.
  4. Review travel arrangements.
  5. Determine travel requirements.
  6. Make travel arrangements.
  7. Supervise travel arrangements.
  8. Review travel arrangements.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures for making travel arrangements:

work health and safety/occupational health and safety

duty of care

roles and responsibilities of staff

communication protocols

liability

insurance

codes of behaviour

protocols for making travel arrangements

reporting obligations

legislation related to the organisation of travel:

work health and safety/occupational health and safety

anti-discrimination

road safety and transport

conditions of carriage

working with children

privacy

consumer law

sources of information on travel options for different types of trips and groups

logistical issues involved in organising travel:

booking systems

insurance

medical assistance

meals

departure and arrival times

comfort and hygiene

general supervision and support

risk management planning for:

disruption to travel arrangements

injury or illness

alterations to schedules

misplaced, lost or damaged equipment and belongings

accidents

communication strategies for managing groups:

head counts

rolls

buddy systems or travel partners

codes of behaviour

communication strategies.