Required skills

communication skills to present simple information clearly and logically

literacy skills to read and interpret information on familiar topics

technology skills to use the Internet as a research tool

Required knowledge

types of information resources available and how to access them including the Internet

methods of presenting information in a logical sequence and at an appropriate depth

alternative presentation formats for special needs groups

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

find and review current information on various topics related to particular information needs

present information in a logical well organised and appropriate manner

Context of and specific resources for assessment

Assessment must ensure use of

current information and communications technology

Method of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to source and present information The following examples are appropriate for this unit

use of case studies to research a workrelated topic and deliver the information sourced in a brief presentation

use of case studies to research a workrelated topic and deliver the information sourced in a brief presentation

evaluation of a simple report responding to a research request

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

BSBCMMA Communicate in the workplace

BSBCMM201A Communicate in the workplace

SITHIND Source and use information on the hospitality industry

SITTIND Source information on the tourism industry

Information to be sourced may relate to:

Information sources may be electronic or print-based and may include: