Required skills

communication skills to make accurate verbal reports of stock discrepancies and quality

literacy skills to

read and comprehend order and delivery documentation useby dates stock labels and organisational procedures

read and comprehend order and delivery documentation, useby dates, stock labels, and organisational procedures

write records of incoming stock and simple reports about stock discrepancies and quality

numeracy skills to count incoming stored and rotated stock items

planning and organising skills to conduct stock activities in a logical and timeefficient work flow

planning and organising skills to conduct stock activities in a logical and timeefficient work flow

problemsolving skills to identify record and report order discrepancies and quality of stock items

technology skills to use

a computer and keyboard

the system capabilities and functions of a stock control system

electronic equipment used for stock control

Required knowledge

principles of stock control including

rotation and replenishment

product life cycle and maximising the use of all stock

checking for slow moving items

segregation of nonfood items from food items that have potential to crosscontaminate

segregation of nonfood items from food items that have potential to cross-contaminate

for the specific industry sector types of

computerised stock control systems their functions and features

electronic equipment used for stock control their functions and features

stock recording documentation

stock security systems

storage and their suitability for different kinds of stock

for the specific organisation

relevant stock including product life and storage requirements for specific goods

procedures for security recording incoming stock reporting on discrepancies deficiencies and excess stock

order and delivery documentation

safe manual handling techniques for the receipt transportation and storage of stock

safe and correct use of equipment such as forklifts

correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

interpret and complete stock documentation and efficiently and safely receive store and maintain diverse stock items on multiple occasions

integrate into daily work activities knowledge of

stock recording procedures

security procedures

manual handling techniques

complete stock activities within commercial time constraints

Context of and specific resources for assessment

Assessment must ensure use of

a real or simulated tourism hospitality or event industry stock control environment where stock is received stored and recorded

computers printers and stock control software systems currently used by the tourism hospitality or event industry

electronic equipment used for stock control

a diverse and comprehensive range of tourism hospitality or event industry stock items that are received and stored

current commercial stock recording procedures and documentation for the receipt and storage of stock

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the individual

receiving and storing stock

using correct manual handling techniques

review of documents prepared by the individual

records of incoming stock

discrepancy and deficiency reports

excess stock reports

use of problemsolving exercises to assess the individuals ability to respond to stock deficiencies order discrepancies and overstocked items

written and oral questioning to assess knowledge of stock recording and security procedures

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

BSBCMMA Communicate in the workplace

BSBCMM201A Communicate in the workplace

SITXINV Maintain the quality of perishable supplies

SITXWHS Participate in safe work practices

Stock may include:

Stock control systemsmay involve: