REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Australian and international standards codes and regulations relevant to the import and export of cargo and freight

Relevant OHampS and environmental protection procedures and guidelines

Workplace procedures and policies for the completion of import and export documentation

Focus of operation of work systems equipment management and site operating systems for completing importexport cargo and freight documentation

Problems that may occur when completing import and export documentation and appropriate action that can be taken to resolve the problems

The Customs Act and related legislation

Documentation requirements for the import and export of cargo and freight

Required skills

Communicate effectively with others when completing import and export documentation

Read and comprehend simple statements in English

Read and interpret instructions procedures and labels relevant to the import and export of cargo and freight

Complete andor assess accuracy of import and export documentation

Work collaboratively with others when completing import and export documentation

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems when completing and or assessing import and export documentation in accordance with regulatory requirements and workplace procedures

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use relevant communications computing and office equipment when completing import and export documentation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of

identifying procedures required for documentation for importexport of goods

completing and checking documentation and records to meet relevant Customs legislation and related legislation and workplace requirements

providing customerclient service and work effectively with others

selecting and using appropriate workplace colloquial and technical language and communication technologies in the workplace context

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Work may be conducted in:

Customers may be:

Workplaces may comprise:

Work may be conducted in:

Cargo may include:

Hazards in the work area may include exposure to:

Consultative processes may involve:

Communication in the work area may include:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documents may include:

Applicable regulations and legislation may include: