Elements and Performance Criteria
- Prepare to process international parcels and mail
- Individual and work team priorities and responsibilities are identified and confirmed
- Hazards are identified, risks are assessed and control measures are implemented
- All work health safety (WHS)/occupational health and safety (OHS) and workplace environment protection procedures and requirements are identified, accessed and applied
- Availability of parcels and mail for processing is identified and confirmed
- Parcels and mail received from streaming are segregated into airmail, economy air and surface categories
- Mail and parcels are weighed prior to processing
- Process airmail parcels and letters
- Operating procedures and performance standards are applied to sorting parcels and letters
- Parcels are handled safely to minimise risk of injury to people and damage to parcels and letters
- Airmail parcels are quarantined for stipulated period
- Parcels and letters are sorted accurately and correctly by nation, in accordance with established priorities
- Parcels and letters are documented and placed in appropriate containers
- Completed bags are weighed and labels are generated and scanned
- Containers of parcels are moved to consolidation/despatch area
- Excess equipment is removed and work area is prepared for next activity/shift
- International parcels and letters processes and surveys are conducted as required
- Parcels and letters incorrectly classified and non-conforming items are identified, separated and re-sorted
- Process economy air surface parcels
- Operating procedures and performance standards are applied to sorting parcels and mail
- Economy air and surface parcels and mail are held in temporary storage for the service standard time
- Parcels and mail are scanned and sorted accurately and correctly by nation in accordance with established practices
- Parcels and mail are documented and placed in containers
- Containers of parcels and mail are moved to consolidation/despatch area using correct shifting equipment and labels
- Excess equipment is removed and work area is prepared for next activity/shift
- Information required to complete record of mail and parcels is provided and recorded, and records are processed in accordance with workplace procedures