Elements and Performance Criteria
- Select routing for road and rail freight transport
- Requirements for international road and rail freight transport services are confirmed and clarified with customer
- Critical logistics aspects of freight transport are determined, analysed and considered in planning freight forwarding solution/s
- Checks are made to ensure all conventions for international road and rail freight transport are fulfilled
- Special transport services advice is sought as required
- Suitable routing for road and rail freight transport is selected after considering options available and analysing risks involved
- Alternative routing options are identified for possible use in contingencies
- Advise on and organise packaging, packing, stowage and storage of freight for road and rail transport
- Given cargo type, transport mode, destination and selected route/s, suitable options for packaging, packing, stowage and storage of freight are determined
- Container types suitable for road and rail freight transport and appropriate for freight type, are reviewed and appropriate options are selected
- Restrictions on dimensions of containers for transport by road and/or rail are considered when selecting container types
- Pricing of containers and other forms of freight packaging suitable for road and rail freight transport is calculated and advice is provided to customer
- Advice is provided to customer on selection, loading and packing of suitable container types and other forms of freight packaging
- Documentation required is prepared in accordance with regulatory requirements and standard operating procedures
- Advice on packaging, packing, stowage and storage of freight is provided to customer
- Assist in organising insurance for road and rail freight transport
- Risks involved in the planned road and rail freight forwarding solution are identified and analysed
- Transport and liability insurance requirements for the proposed forwarding solution are evaluated and considered
- Assistance in selecting and organising appropriate insurance options is provided to the customer as per applicable regulatory requirements and standard operating procedures
- Organise permits and authorisations needed for road and rail freight transport
- Liaise with freight forwarding global network
- Appropriate liaison with agents, carriers and others in the global network and supply chain is conducted to plan and organise freight forwarding project
- Appropriate information is communicated when liaising with the freight forwarding global network in accordance with regulatory requirements and standard operating procedures
- Track international cargo being forwarded by road and rail transport
- International cargo being transported by road or rail freight transport is tracked and traced during freight forwarding project using available systems and technologies
- Problems with transit of freight identified during tracking activities are evaluated and appropriate actions are initiated to address these problems in accordance with standard procedures
- Advice on progress of international road and rail freight transport project and actions taken to address unexpected contingencies, is provided to customer
- Complete required documentation and records
- All forms and other documentation required for planned freight forwarding project are completed in accordance with applicable regulatory requirements and standard operating procedures
- Records of arrangements and transactions made are kept in accordance with applicable regulatory requirements and standard operating procedures