Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Evaluate breakdown and emergency situations
  2. Causes and effects of breakdown/emergency situations are identified and clarified
  3. Breakdown/emergency coordination procedures are applied in accordance with workplace policies
  4. Assistance is provided to injured persons within limitations of duty of care responsibilities and workplace requirements
  5. Load is identified and nature of risks and hazards are established and communicated to relevant authorities
  6. Appropriate precautions and actions are taken where load is identified as including dangerous goods, explosives or hazardous substances, in accordance with relevant codes of practice, regulations and related procedures
  7. Consult with relevant persons and authorities
  8. Details of causes and effects of breakdown/emergency are reported in accordance with workplace procedures
  9. Assistance and cooperation is provided to relevant authorities within legal and workplace limitations
  10. Information about breakdown/emergency is obtained and/or exchanged in accordance with legal and workplace requirements
  11. Coordinate breakdown and emergency situations
  12. Suitable measures are taken to control, warn, stop or divert traffic at breakdown/emergency site
  13. Personal security precautions are taken in accordance with workplace procedures
  14. Assistance is requested to minimise possibility of further damage to persons or property, in accordance with workplace policy, and relevant rules and regulations
  15. Appropriate measures are taken to control and protect breakdown/emergency site
  16. Traffic at breakdown/emergency site is controlled, as required, in accordance with regulatory requirements and workplace procedures
  17. Complete documentation
  18. Required breakdown/emergency documentation and report procedures and processes are confirmed
  19. Documentation and reports are filled in legibly and proofread
  20. Documentation and reports are processed in accordance with workplace requirements

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others

controlling traffic at breakdown or emergency site

identifying and correctly using emergency equipment at breakdown or emergency site

identifying containers and goods coding, markings and emergency information panels

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with standard operating procedures

operating electronic communications equipment to required protocol

reading and comprehending simple statements in English

reading and interpreting relevant instructions, procedures, information and signs

working collaboratively with others when coordinating a response to a breakdown or emergency

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

characteristics of various dangerous goods/explosives/hazardous substances and their implications in breakdown/emergency situations

duty of care requirements in a breakdown and/or emergency situation

procedures to be followed in a breakdown and/or emergency

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations

relevant state/territory road traffic authority road rules, regulations, permit and licence requirements

risks and hazards that can exist in breakdown/emergency situations and related precautions to control the risks

types of breakdowns and emergencies that can occur when driving a vehicle and appropriate action that can be taken in each case

types of emergency equipment, their purpose, and the procedures for their use.