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Elements and Performance Criteria

1. Determine supply chain functions
   • Supply chain operations functions and objectives are confirmed
   • Methodology for measuring supply chain functions is ascertained
   • Scope of management responsibilities and processes within the supply chain are defined
   • Relationship between suppliers, the supply chain and customers is identified
   • Own level of responsibility and authority within supply chain operations is determined, in accordance with organisational policies and procedures
2. Monitor the supply chain
   • Communication with partners and suppliers is monitored in accordance with supply chain operations and organisational processes
   • Demand at each level of the supply chain operations is identified, within own scope of responsibility
   • Sales and payments are tracked in accordance with supply chain operations, relevant legislation and organisational policies and procedures
   • Inconsistencies or discrepancies are reported in accordance with organisational policies and procedures
3. Monitor security of the supply chain
   • Potential threats to the supply chain are analysed
   • Security issues and remedies are identified as they apply to the supply chain
   • Supply chain implementation is monitored and security issues are addressed as required in accordance with organisational policies and procedures
4. Contribute to sale forecasting in relation to warehousing, distributions and supply chain operations
   • Sales forecasting and control processes are determined
   • Relationship and impact between customer, the market and sales forecast is analysed
   • Process of sales forecasting and its impact on the supply chain, warehousing and distribution, is evaluated
   • Financial implications of effective sales forecasting is determined
   • Sales forecast is performed to identify the impact on the supply chain, and warehousing and distribution operation
5. Make recommendations to improve supply chain effectiveness
   • Impact of management tools and reporting lines in relation to supply chain process is analysed
   • Quality measures are applied to supply chain operations
   • Recommendations are made regarding potential improvements to supply chain operations in accordance with organisational policies and procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting own competence in response to any changes in activities communicating effectively with others completing relevant documentation identifying and correctly using relevant equipment interpreting and applying relevant regulations and instructions modifying activities depending on workplace contingencies, situations and environments monitoring and anticipating operational problems, hazards and risks, and taking appropriate action monitoring sales and payments monitoring work activities in terms of planned schedule reading and interpreting relevant work requirements, policies, procedures and other information reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

organisational policies and procedures, including those pertaining to supply chain operations compliance monitoring organisational quality system, to enable effective analysis of the supply chain operations relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and guidelines relevant sections of national and state/territory legislation, regulatory requirements, and codes of practice and/or guidelines as they relate to the level and type of supply chain operations software systems commonly used in the transport and logistics industry, to enable the operation of efficient and accurate supply chain processes.

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