Certificate II in Automotive Vehicle Servicing

This qualification covers the skills and knowledge required to perform a range of servicing operations on cars, heavy vehicles and/or motorcycles within an automotive service or repair business. It is suitable for entry into the automotive retail, service and repair industry.

Job roles/employment outcomes

The Certificate II in Automotive Vehicle Servicing is intended to prepare new employees or recognise and develop existing workers who are performing servicing and maintenance of vehicles and/or particular vehicle components or systems in an automotive service or repair business.

This qualification is suitable for an Australian Apprenticeship pathway.


Subjects

Packaging Rules

To be awarded the Certificate II in Automotive Vehicle Servicing, competency must be achieved in twenty (20) units of competency.

two (2) core units of competency

eighteen (18) elective units of competency, as specified below.

a minimum of fifteen (15) elective units of competency from Group A

a maximum of three (3) elective units of competency from Group B, drawn from any combination of:

units not already chosen from Group A

relevant units available in this Training Package, other endorsed Training Packages and accredited courses, where those units are aligned to Certificate II and III qualifications

a maximum of two (2) elective units may be selected from units aligned to Certificate III qualifications.

Note:

Where prerequisite units are identified they must be counted in the total number of units required for completion of the qualification.

The following pairs of units must not be chosen together when achieving this qualification:

add topic MEM05003B

Perform soft soldering

add topic AURV223808A

Carry out soft soldering techniques

add topic MEM05004C

Perform routine oxy acetylene welding

add topic AURV223608A

Carry out oxy acetylene welding, thermal cutting and thermal heating procedures

add topic MEM05007C

Perform manual heating and thermal cutting

add topic AURV223608A

Carry out oxy acetylene welding, thermal cutting and thermal heating procedures

add topic MEM05017D

Weld using gas metal arc welding process

add topic AURV281308A

Carry out gas metal arc (MIG) welding procedures

Core units of competency

Complete the following two (2) units of competency.

add topic AURC270103A

Apply safe working practices

add topic AURT271781A

Implement and monitor environmental regulations in the automotive mechanical industry

Elective units of competency

Group A - Elective units

Complete a minimum of fifteen (15) units of competency from the following lists.

Brakes

add topic AURE311666A

Repair electric braking systems

add topic AURT210170A

Inspect and service braking systems

add topic AURT210605A

Attach friction materials and radius grind

add topic AURT210736A

Machine brake drums and brake disc rotors

add topic AURT211170A

Inspect and service air braking systems

add topic AURT310104A

Assemble and fit braking systems/components

add topic AURT310166A

Repair hydraulic braking systems

add topic AURT310171A

Inspect, service and repair auxiliary braking systems

add topic AURT311166A

Repair air braking systems

Common

add topic AURC270688A

Work effectively with others

add topic AURC270789A

Communicate effectively in the workplace

add topic AURC270889A

Communicate business information

add topic AURC359554A

Provide technical guidance

add topic AURC361101A

Adapt work processes to new technologies

add topic AURC361230A

Inspect technical quality of work

add topic AURC361337A

Maintain quality systems

add topic AURC365722A

Estimate complex jobs

add topic BSBCMN311B

Maintain workplace safety

add topic HLTFA301B

Apply first aid

add topic MSAENV272B

Participate in environmentally sustainable work practices

add topic TLID2010A

Operate a forklift

add topic TLID1001A

Shift materials safely using manual handling methods

add topic TLID3011A

Conduct specialised forklift operations

add topic TLID2013A

Move materials mechanically using automated equipment

add topic TLID2004A

Load and unload goods/cargo

add topic TLILIC2001A

Licence to operate a forklift truck

Electrical and electronic

Prerequisites

add topic AURE218664A

Remove and replace electrical/electronic units/assemblies

add topic AURE218670A

Service, maintain or replace batteries

add topic AURE218676A

Test, service and charge batteries

add topic AURE218708A

Carry out repairs to single electrical circuits

add topic AURE218764A

Remove, refit and test electrical componentry for normal operation following body repair activities

add topic AURE219331A

Install, test and repair low voltage wiring/lighting systems

add topic AURE219431A

Install, test and repair electrical security systems/components

add topic AURE219531A

Install ancillary electrical components

add topic AURE220140A

Manufacture and repair wiring harness/looms

add topic AURE224008A

Carry out soldering of electrical wiring/circuits

add topic AURE318866A

Repair electrical systems

add topic AURE318966A

Repair instruments and warning systems

add topic AURE319145A

Overhaul charging system alternators

add topic AURE319166B

Repair charging systems

add topic AURE319245A

Overhaul starting motors

add topic AURE319266B

Repair starting systems

add topic AURE319271A

Inspect, service and repair AC electric motor drive systems

add topic AURE320031B

Install marine electrical systems and components

add topic AURE320066B

Diagnose and repair marine electrical systems and components

add topic AURE320666B

Repair ignition systems

add topic AURE320871A

Service and repair electronically controlled steering systems

add topic AURE320971A

Service and repair electronically controlled suspension systems

add topic AURE321066A

Repair electronic systems

add topic AURE321171A

Service and repair electronic spark ignition engine management systems

add topic AURE321271A

Service and repair electronic drive management systems

add topic AURE321371A

Service and repair electronic body management systems

add topic AURE321471A

Service and repair electronically controlled anti-lock braking systems

add topic AURE321571A

Service and repair electronically operated traction control system

add topic AURE321671A

Service and repair electronically operated stability control systems

add topic AURE321771A

Service and repair electronic compression ignition engine management systems

add topic AURE321831B

Install marine electronic systems and components

add topic AURE321971A

Inspect, service and repair electronic management, monitoring and tracking systems

Engines, systems and transmissions

Prerequisites

add topic AURT200368A

Select and use bearings, seals, gaskets, sealants and adhesives

add topic AURT201164A

Remove and install engine assemblies

add topic AURT201170A

Inspect and service engines

add topic AURT202166B

Repair cooling systems

add topic AURT202170B

Inspect and service cooling systems

add topic AURT202608A

Carry out radiator repairs

add topic AURT203170B

Service petrol fuel systems

add topic AURT203670B

Service diesel fuel injection systems

add topic AURT204670A

Inspect and service emission control systems

add topic AURT205123A

Fabricate exhaust system/components

add topic AURT205166A

Repair exhaust system components

add topic AURT206670A

Inspect and service transmissions (manual)

add topic AURT207170A

Inspect and service transmissions (automatic)

add topic AURT208170A

Service transmissions (hydrostatic)

add topic AURT212670A

Service final drive assemblies

add topic AURT213165A

Remove and refit driveline components

add topic AURT213170A

Service final drive (driveline)

add topic AURT303166B

Repair petrol fuel systems

add topic AURT303666A

Repair diesel fuel systems

add topic AURT304031A

Install LPG/CNG electrical control equipment

add topic AURT304231A

Install LPG fuel systems

add topic AURT304266A

Repair LPG fuel systems

add topic AURT304270A

Service LPG fuel systems

add topic AURT304331A

Install CNG fuel systems

add topic AURT304366A

Repair CNG fuel systems

add topic AURT304370A

Service CNG fuel systems

add topic AURT304431A

Install LNG fuel systems

add topic AURT304466A

Repair LNG fuel systems

add topic AURT304470A

Service LNG fuel systems

add topic AURT304666A

Repair and replace emission control systems

add topic AURT305671A

Inspect and repair engine forced induction systems

add topic AURT306170A

Inspect, service and/or repair clutch assemblies and associated operating system components

add topic AURT308166A

Repair transmissions (hydrostatic)

add topic AURT334972A

Set, operate and monitor specialist machines

add topic AURT335108A

Carry out machining operations

add topic AURTH301166A

Repair engines and associated engine components (heavy vehicle)

add topic AURTH306666A

Repair transmissions - manual (heavy vehicle)

add topic AURTH307165A

Inspect, test and replace transmissions - automatic (heavy vehicle)

add topic AURTH307166A

Repair transmissions - automatic (heavy vehicle)

add topic AURTH312666A

Repair final drive assemblies (heavy vehicle)

add topic AURTH313166A

Repair final drive - driveline (heavy vehicle)

add topic AURTL301166A

Repair engines and associated engine components (light vehicle)

add topic AURTL306666A

Repair transmissions - manual (light vehicle)

add topic AURTL307166A

Repair transmissions - automatic (light vehicle)

add topic AURTL312666A

Repair final drive assemblies (light vehicle)

add topic AURTL313166A

Repair final drive - driveline (light vehicle)

AURTTE3001

Apply knowledge of engine science

AURTTM3001

Operate and monitor computer numerical control machines

AURTTM3002

Repair bearing tunnels and connecting rods in engines

AURTTM3003

Apply metal to rebuild engine components

AURTTM3004

Assemble engine blocks and sub-assemblies

AURTTM3005

Balance rotating and reciprocating engine components

AURTTM3006

Perform advanced machining and blueprinting of engine components

AURTTM3007

Carry out grinding operations

AURTTM3008

Dismantle and evaluate engine blocks and sub-assemblies

AURTTM3009

Fit sleeves and bore and hone engine cylinders

AURTTM3010

Heat treat, straighten and reclaim engine components

AURTTM3011

Recondition engine cylinder heads

add topic MEM07005C

Perform general machining

add topic MEM09002B add topic MEM12023A add topic MEM18001C

General mechanical

add topic AURC252103A

Apply basic automotive troubleshooting processes

add topic AURT200108A

Carry out servicing operations

add topic AURT209170A

Service hydraulic systems

add topic AURT209671A

Inspect, service and repair pneumatic systems

add topic AURT222170A

Service air compressors and air lines

add topic AURT222171A

Service, repair and replace air compressors/components

add topic AURT222631A

Install air conditioning systems

add topic AURT222670A

Service air conditioning systems

add topic AURT223104A

Assemble and install refrigeration systems/components

add topic AURT225156A

Read and interpret engineering drawings

add topic AURT225191A

Produce drawings from design concepts

add topic AURT225291A

Produce patterns and templates

add topic AURT225667A

Use and maintain measuring equipment

add topic AURT226008A

Carry out pre-repair operations (mechanical)

add topic AURT237272A

Service and repair trailers up to 4.5 tonnes

add topic AURT270278A

Use and maintain workplace tools and equipment

add topic AURT300373A

Synchronise plant/equipment

add topic AURT300471B

Inspect, service and repair harvesting equipment

add topic AURT300571A

Inspect, service and repair crop planting and seeding equipment

add topic AURT300671A

Inspect, service and repair spraying and spreading equipment

add topic AURT300771A

Inspect, service and repair lift truck mast assemblies

add topic AURT309131B

Install hydraulic systems to specified applications

add topic AURT309140A

Manufacture and install fluid power hose assemblies

add topic AURT309166A

Repair hydraulic systems

add topic AURT309604A

Assemble and install pneumatic systems/components

add topic AURT309627A

Identify and apply pneumatic wheeled traction performance enhancement systems (heavy vehicle)

add topic AURT322645A

Overhaul air conditioning system components

add topic AURT322666A

Repair/retrofit air conditioning systems

add topic AURT325149A

Prepare engineering drawings

add topic AURT337119A

Drive and manoeuvre trailer(s)

add topic AURT337273A

Service and repair trailers in excess of 4.5 tonnes

add topic AURT365130A

Inspect vehicle systems and determine preferred repair action

add topic AURT365508A

Carry out vehicle safety/roadworthy inspection

add topic AURT366108A

Carry out diagnostic procedures

add topic AURT366308A

Carry out advanced diagnostic procedures

add topic MEM09002B

Interpret technical drawing

add topic MEM12023A

Perform engineering measurements

add topic MEM18001C

Use hand tools

add topic MEM18002B

Use power tools/hand held operations

Steering and suspension

add topic AURT215130A

Inspect steering systems

add topic AURT215170A

Insect and service steering systems

add topic AURT216130A

Inspect suspension system

add topic AURT216170A

Inspect and service suspension systems

add topic AURT316168A

Select and install performance enhanced suspension system products

add topic AURT316171A

Service and rectify faults in lift assisted suspension systems

add topic AURT316271A

Inspect, service and repair tracked type drive and support systems

add topic AURT316316A

Determine compliance of steering and suspension modifications

add topic AURTH315166A

Repair steering systems (heavy vehicle)

add topic AURTH316166A

Repair suspension systems (heavy vehicle)

add topic AURTL315166A

Repair steering systems (light vehicle)

add topic AURTL316166A

Repair suspension systems (light vehicle)

add topic AURTM315166A

Repair steering systems (motorcycle)

add topic AURTM316166A

Repair suspension systems (motorcycle)

Tyres, rims and wheels

add topic AURT217606A

Balance wheels and tyres

add topic AURT217665A

Remove, fit and inspect wheel assemblies

add topic AURT217668A


Pathways...

    Pathways into the qualification

    This qualification may be accessed by direct entry. Credit will be granted towards this qualification to those who have completed AUR10105 Certificate I in Automotive in this Training Package or other relevant qualifications.

    Pathways from the qualification

    Further training pathways from this qualification include AUR30405 Certificate III in Automotive Mechanical Technology, AUR30611 Certificate III in Automotive Specialist or other relevant qualifications.

    Additional qualification advice

    The Certificate II in Automotive Vehicle Servicing may be attained as a generic qualification, or where a particular occupational outcome is required, may include a specialisation.

    Specialisations for this qualification include:

    light vehicle

    heavy vehicle

    motorcycle.

    Advice is provided at the end of this qualification on the recommended units of competency for each specialisation.

    Where elective units of competency are packaged to suit a particular industry sector or occupational outcome, Registered Training Organisations (RTOs) might issue, for example, a:

    Certificate II in Automotive Vehicle Servicing (specialising in light vehicle)

    OR

    Certificate II in Automotive Vehicle Servicing (light vehicle)

    It should be noted that a qualification with a specialisation does not change the title of the qualification, although RTOs may choose to record the specialisation below the title.


Entry Requirements

Not Applicable


Licensing Information

Licensing considerations

Some jurisdictions require this qualification for licensing purposes. In addition some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.


Employability Skills

QUALIFICATION SUMMARY

The following table contains a summary of the Employability Skills as identified by the Automotive retail, service and repair industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

Understanding and carrying out verbal instructions from supervisors and others

Reading, understanding and completing workplace documentation, forms and records

Sharing work-related information with other team members using industry terminology

Communicating with people from a range of social, cultural and ethnic backgrounds

Teamwork

Contributing positively to the work team environment

Working effectively with others in a socially diverse environment

Respecting and understanding the views of others

Giving, receiving and acting upon feedback

Identifying and describing own role and role of others

Problem solving

Recognising a problem or a potential problem within a vehicle servicing environment

Seeking information and assistance to solve problems outside own area of responsibility

Solving problems within own area of responsibility

Initiative and enterprise

Suggesting ideas for workplace improvement to supervisors and team members

Positively adapting to changes in workplace procedures and making adjustments to improve own performance

Taking positive action to report hazards or risk situations to supervisors

Planning and organising

Planning daily work tasks to work safely and manage risks according to workplace procedures

Prioritising activities to achieve required outcomes

Planning and organising appropriate equipment and materials

Planning ahead to anticipate problems with availability of equipment, materials and personnel to assist

Self-management

Following workplace safety requirements and other policies and procedures

Completing known delegated tasks on time

Selecting and using appropriate equipment, materials, processes and procedures

Asking for advice and assistance when appropriate

Learning

Identifying personal strengths and weaknesses

Acting upon feedback and accepting opportunities to learn to improve work performance

Asking questions to gain information and identify sources of information to expand knowledge and understanding

Technology

Appropriately selecting and using tools and equipment

Recognising and reporting faulty equipment

Using information and communication technology