AUR31205 - Certificate III in Automotive Retail, Service and Repair
Certificate III in Automotive Retail, Service and Repair
This qualification covers the skills and knowledge required to perform a range of sales, servicing and repair functions within the automotive retail, service and repair sector. It is suitable for entry into the automotive retail, service and repair sector.
Job roles/employment outcomes
The Certificate III in Automotive Retail, Service and Repair is a general qualification intended to prepare new employees or recognise and develop existing workers who are performing various tasks in an automotive retail, service or repair context.
Employment outcomes targeted by this qualification may include:
automotive mechanics
automotive electricians
automotive specialists
vehicle salespersons
vehicle repairers
parts interpreters.
This qualification is suitable for an Australian Apprenticeship pathway.
Subjects
Packaging Rules
To be awarded the Certificate III in Automotive Retail, Service and Repair, competency must be achieved in twenty three (23) units of competency:
two (2) core units of competency
twenty one (21) elective units of competency from Group A, as specified below.
Where prerequisite units are identified they must be counted in the total number of units required for completion of the qualification.
The following pairs of units must not be chosen together when achieving this qualification:
Implement and monitor environmental regulations and best practice in the body repair industry
Elective units of competency
Group A
Select a minimum of twenty one (21) elective units of competency as specified below:
a minimum of seventeen (17) units from the AUR Training Package (aligned at Certificate II, III or IV)
a maximum of four (4) open electives from other endorsed Training Packages and accredited courses, where those units are aligned to Certificate III.
Note that:
a maximum of eleven (11) elective units may be selected from units aligned to Certificate II qualifications
a maximum of two (2) elective units may be selected from units aligned to Certificate IV qualifications.
Pathways...
Pathways into the qualification
This qualification may be accessed by direct entry. Credit will be granted towards this qualification to those who have completed a Certificate II qualification from the AUR05 Training Package or other relevant qualifications.
Pathways from the qualification
Further training pathways from this qualification include AUR40208 Certificate IV in Automotive Technology or other relevant qualifications.
Additional qualification advice
This is a generic qualification to provide for flexibility to cater for the training needs of individuals across sectors of the automotive industry.
Entry Requirements
Not Applicable
Licensing Information
Licensing considerations
There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.
Employability Skills
QUALIFICATION SUMMARY
The following table contains a summary of the Employability Skills for this qualification as identified by the retail, service and repair sector of the Automotive industry. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
Clearly communicating workplace information to others (verbal and non-verbal), including use of automotive terms
Completing workplace reports
Communicating ideas and information with workplace colleagues
Using and contributing to workplace procedures
Maintaining workplace records
Communicating with colleagues and clients to handle verbal enquiries, such as clarifying instructions and responding to requests for information
Communicating with people who speak languages other than English and in a cross-cultural context
Interpreting the needs of customers
Reading and interpreting workplace related documentation
Teamwork
Identifying and describing own role and role of others
Working within a team to provide office administration services
Working with diverse individuals and groups
Applying knowledge of own role to complete activities efficiently to support team activities and tasks
Problem solving
Recognising a workplace problem or a potential problem and taking action
Determining problems needing priority action
Referring problems outside area of responsibility to appropriate person and suggesting possible causes
Seeking information and assistance as required to solve problems
Using a range of problem-solving techniques
Taking action to resolve concerns
Developing practical responses to common breakdowns in workplace systems and procedures
Initiative and enterprise
Adapting to new and emerging situations in the workplace
Being proactive and creative in responding to workplace problems, changes and challenges
Planning and organising
Prioritising actions to achieve required outcomes
Planning own work requirements
Allocating resources to workplace tasks and requirements
Identifying risk factors and taking action to minimise risk
