CHC52208 - Diploma of Community Services Coordination
Diploma of Community Services Coordination
This qualification addresses work across the community sector, in organisations involved in community work, community development and community care services and volunteer programs, in a range of settings such as residential facilities, group homes, community agencies and government departments.
These workers:
apply knowledge and skills gained through qualifications or previous experience to resolve problems within organisation guidelines
coordinate specific programs and/or projects and supervise and/or coordinate a limited number of lower classified workers or volunteers and report to service managers
may undertake a first line management role.
It is expected that, in addition to coordination or management electives, relevant units applicable to these specific services would be selected as electives as appropriate, particularly for smaller organisations.
Occupational titles may include:
Coordinator
Service or program coordinator
Coordinator, volunteer programs
Supervisor
Manager of volunteers
Team leader
Program or service manager
Unit manager
Subjects
PACKAGING RULES
14 units are required for award of this qualification including:
7 core units
7 elective units
A wide range of elective units is available, including:
Group A electives which are recommended for culturally aware and respectful practice
Other relevant electives listed below
Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
Where appropriate, to address workplace requirements, units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing
Core units
CHCADMIN508B Manage limited budgets and financial accountabilities
CHCCOM504A Develop, implement and promote effective workplace communication
CHCCS502B Maintain legal and ethical work practices
CHCCS505A Provide supervision support to community sector workers
CHCCS513B Maintain an effective community sector work environment
CHCINF505C Meet statutory and organisation information requirements
The importance of culturally aware and respectful practice
All workers undertaking work in the community sector need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.
Group A electives - recommended for culturally aware and respectful practice
Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or more of the following electives is recommended:
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
Electives are to be selected in line with specified Packaging Rules. The following list of electives is provided to facilitate selection. Employers may specify that certain electives are required to address specific workplace needs.
BSBSUS501A Develop workplace policy and procedures for sustainability
CHCAC416A Facilitate support responsive to the specific nature of dementia
CHCAD402D Support the interests, rights and needs of clients within duty of care requirements
CHCCOM403A Use targeted communication skills to build relationships
CHCCS426A Provide support and care relating to loss and grief
CHCCS427A Facilitate adult learning and development
CHCCS503A Develop, implement and review services and programs to meet client needs
The following grouping of electives is provided to guide selection relating to identified areas of work. Electives may be selected from one or more groups.
Program management
CHCCS503A Develop, implement and review services and programs to meet client needs
Managers transferring into the community services industry
CHCCD516A Work within organisation and government structures to enable community development outcomes
CHCCH427A Work effectively with people experiencing or at risk of homelessness
Pathways...
Not Applicable
Entry Requirements
Entry requirements
To gain entry into CHC52208 Diploma of Community Services Coordination candidates need to have previous work experience in the community sector in a job role that involved:
self-directed application of knowledge
exercise of independent judgement and decision-making, and
a range of technical and other skills.
Licensing Information
Not Applicable
Employability Skills
Refer to the Topic: Introduction to the Employability Skills Qualification Summaries