Diploma of Library and Information Services

This qualification reflects the role of individuals with a sound theoretical knowledge base who use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work or the work of a team. They may provide leadership and guidance to others with some responsibility for the output of others.

Job roles

Possible job roles relevant to this qualification include:

access services officer

collection development officer

digital services officer

document delivery officer

education assistant (museums and galleries)

gallery technician

information services officer

journals officer

library technician

metadata officer

museum coordinator

museum technician

preparator

regional curator

special collections officer

technical services officer.


Subjects

Total number of units = 19

7 core units plus

12 elective units of which:

9 units must be from Group A and/or Group B elective units below

3 units may be from Group A, B and/or C elective units below; and/or from a Certificate IV, Diploma or Advanced Diploma level qualification in any endorsed Training Package or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Note: To meet Library Technician skill requirements, at least 7 elective units must be from Group A.

Core units

add topic BSBCUS501B Manage quality customer service

add topic BSBOHS509A Ensure a safe workplace

add topic BSBWOR402A Promote team effectiveness

add topic CULIND401A Consolidate and maintain industry knowledge

add topic CULINL601A Extend own information literacy skills to locate information

add topic CULRSK501A Monitor compliance with copyright and licence requirements

add topic TAEDEL401A Plan, organise and deliver group based learning

Group A elective units

Library and information services

add topic CULICM601A Contribute to collection management

add topic CULINL501A Promote literature and reading

add topic CULINM401A Complete a range of cataloguing activities

add topic CULINM502A Provide subject access and classify material

add topic CULINM503A Use and monitor advanced functions of integrated library management systems

add topic CULINS402A Obtain information from external and networked sources

add topic CULINS403A Search library and information databases

add topic CULINS501A Research and analyse information to meet customer needs

Group B elective units

Administration

add topic BSBCON601A Develop and maintain business continuity plans

add topic BSBPMG510A Manage projects

add topic BSBRSK501A Manage risk

add topic BSBSUS501A Develop workplace policy and procedures for sustainability

add topic BSBWOR501B Manage personal work priorities and professional development

add topic BSBWOR502B Ensure team effectiveness

add topic CHCORG525C Recruit and coordinate volunteers

add topic CULPRE501A Develop disaster management plans

add topic CULREL501A Develop and maintain community and stakeholder relationships

add topic FNSORG501A Develop and manage a budget

Collection management

add topic CULATS501A Work with Aboriginal and Torres Strait Islander cultural material

add topic CULCNM501A Assess the significance of collections

add topic CULCNM502A Manage lending and borrowing processes for collections

add topic CULCNM503A Manage the development of collections

add topic CULCNM601A Research and document collection material

add topic CULCNM602A Develop and monitor procedures for the movement and storage of collection material

add topic CULICM602A Manage collection maintenance and preservation procedures

Information management

add topic BSBRKG502B Manage and monitor business or records systems

add topic BSBRKG601B Define recordkeeping framework

add topic BSBRKG608B Plan management of records over time

add topic CULICM501A Maintain digital repositories

add topic CULINM501A Analyse and describe information resources

add topic CULINM601A Analyse and describe specialist and complex material

Information technology

add topic BSBEBU401A Review and maintain a website

add topic ICASAS410A Identify and resolve client IT problems

add topic ICAWEB417A Integrate social web technologies

add topic ICAWEB418A Use development software and IT tools to build a basic website

add topic ICAWEB420A Write content for web pages

Exhibitions and visitor programs

add topic CULEVP501A Coordinate the installation and dismantling of exhibitions

add topic CULEVP502A Develop and implement exhibition interpretive strategies

add topic CULEVP503A Develop and promote activities, events and public programs

add topic CULEVP504A Develop exhibition concepts

add topic SITTGDE006A Prepare and present tour commentaries or activities

add topic SITTGDE012A Prepare specialised interpretive content on cultural and heritage environments

Group C elective units

Administration

add topic BSBMKG413A Promote products and services

add topic BSBWRT401A Write complex documents

add topic CHCCS405A Work effectively with culturally diverse clients and co-workers

add topic CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively

add topic CUVFIM401A Obtain revenue to support operations

add topic FNSPIM412A Participate in formal communication processes

add topic SITXHRM003A Roster staff

add topic TAEDES401A Design and develop learning programs

Information technology

add topic CULDMT301A Provide multimedia support

add topic ICAICT308A Use advanced features of computer applications

add topic ICAWEB201A Use social media tools for collaboration and engagement

Information management

add topic CULINM301A Use established cataloguing tools

Exhibitions and visitor programs

add topic CULEVP403A Install and dismantle exhibition elements

Selecting elective units for different outcomes

The context for this qualification varies and this must guide the selection of elective units. Examples of appropriate elective units for particular outcomes follow.

Library technician

The following elective units could be included:

add topic BSBPMG510A Manage projects

add topic CULICM601A Contribute to collection management

add topic CULICM501A Maintain digital repositories

add topic CULINL501A Promote literature and reading

add topic CULINM401A Complete a range of cataloguing activities

add topic CULINM502A Provide subject access and classify material

add topic CULINM503A Use and monitor advanced functions of integrated library management systems

add topic CULINS402A Obtain information from external and networked sources

add topic CULINS403A Search library and information databases

add topic CULINS501A Research and analyse information to meet customer needs

add topic ICASAS410A Identify and resolve client IT problems

add topic ICAWEB417A Integrate social web technologies

Regional curator

The following elective units could be included:

add topic BSBEBU401A Review and maintain a website

add topic CHCORG525C Recruit and coordinate volunteers

add topic CULATS501A Work with Aboriginal and Torres Strait Islander cultural material

add topic CULCNM501A Assess the significance of collections

add topic CULCNM502A Manage lending and borrowing processes for collections

add topic CULCNM503A Manage the development of collections

add topic CULCNM601A Research and document collection material

add topic CULCNM602A Develop and monitor procedures for the movement and storage of collection material

add topic CULEVP503A Develop and promote activities, events and public programs

add topic CULEVP504A Develop exhibition concepts

add topic CULICM602A Manage collection maintenance and preservation procedures

add topic CULPRE501A Develop disaster management plans


Pathways...

    Pathways into the qualification

    Candidates entering this qualification may:

    have completed CUL40111 Certificate IV in Library, Information and Cultural Services, or other relevant qualifications

    OR

    have vocational experience in a range of work environments in senior support roles but with no formal qualifications.

    Pathways from the qualification

    After achieving this qualification, candidates may choose to undertake studies at a higher education level.


Entry Requirements

There are no entry requirements for this qualification.


Licensing Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements.


Employability Skills

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry/enterprise requirements for this qualification:

Communication

delivering messages from management to team members

facilitating discussion

developing workplace documents and instructions

communicating and consulting with peers and relevant personnel

providing explanations

engaging, motivating and connecting with learners and volunteers

providing constructive feedback to learners and team members

maintaining appropriate business relationships

establishing trust

using appropriate body language when communicating with others

recognising and being sensitive to individual differences and diversity

discussing and presenting information to colleagues and customers

providing advice within scope of own job role

writing content for web pages

Teamwork

sharing information with colleagues

inspiring and providing leadership to team members

Problem-solving

identifying and dealing with conflict situations and misunderstandings

dealing with complex and nonroutine difficulties

assessing and controlling risks

addressing problems when using software applications

identifying hazards in the workplace

monitoring income and expenditure against budgets

identifying organisational risks associated with infringement of rights and licenses

Initiative and enterprise

researching and generating ideas for exhibition concepts

anticipating behaviour that may put people at risk

assessing and interpreting complex searches

designing learning programs that stimulate and engage learners

correlating similarities and differences between information and cultural service organisations

linking philosophies, roles and funding to maximise effectiveness of own performance in the job

Planning and organising

completing and maintaining workplace documentation

determining information requirements

recruiting volunteers

managing procedures for the care, maintenance and preservation of collections

reviewing policies and procedures and providing advice as required

interpreting and applying industry information, agreements and license conditions

managing resource allocation

planning and delegating tasks

prioritising work tasks and establishing deadlines

preparing and circulating promotional material

planning for contingencies

reviewing and applying research outcomes

Self-management

complying with workplace policies in areas such as equal employment opportunity, anti-discrimination policies, work health and safety and statutory requirements

applying professional ethics and codes of practice

maintaining a sense of humour

monitoring own work and introducing strategies to improve performance

improving own information literacy skills

taking responsibility for own ongoing learning and professional development

acting as a role model and displaying professionalism

Learning

monitoring learner acquisition of new skills, knowledge and competencies

identifying own strengths and weaknesses and recognising how to personally learn

organising workplace learning

assisting others to learn

Technology

storing and retrieving workplace data

accessing and downloading relevant information from the internet

interpreting user online manuals and help functions

using standard software applications on a personal computer to enter text and numerical data

using social media application packages

operating audiovisual and technical equipment

using automated systems to undertake research

using complex databases