FNS50311 - Diploma of Finance and Mortgage Broking Management
Diploma of Finance and Mortgage Broking Management
This qualification reflects management job roles in finance broking (including mortgaging broking), including roles that are independent, undertaken through an aggregator, or involve managing a workplace team.
Subjects
15 units must be achieved:
10 core units
plus5 elective units.
3 elective units must be selected from the elective units listed below.
The remaining 2 elective units may be selected from the elective units listed below, any endorsed Training Package or accredited course. Elective units may be selected from a Certificate IV, Diploma or Advanced Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core units of competency:
FNSCUS501A Develop and nurture relationships with clients, other professionals and third party referrers
FNSFMB401A Prepare loan application on behalf of finance or mortgage broking clients
FNSFMB402A Provide finance and mortgage broking services
BSBMGT605B Provide leadership across the organisation
BSBOHS303B Contribute to OHS hazard identification and risk assessment
BSBSMB405A Monitor and manage small business operations
BSBSUS501A Develop workplace policy and procedures for sustainability
TAEDEL402A Plan, organise and facilitate learning in the workplace
Pathways...
Pathways for candidates entering this qualification include:
Certificate IV in Finance and Mortgage Broking
A further learning pathway could be study in relevant higher education programs.
Entry Requirements
Not applicable.
Licensing Information
Not applicable.
Employability Skills
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
building trust and a rapport with clients
developing and writing reports to specifications
documenting clients’ complex or special needs to protect interests of clients and broker
interpreting client requirements and tailoring products to meet their needs
preparing and presenting correspondence in appropriate electronic format
presenting complex information to the client
questioning, listening and clarifying clients’ requirements
using effective telephone techniques and having the ability to negotiate solutions with clients and colleagues
using excellent customer service skills and maintaining an ongoing relationship with clients
using excellent interpersonal skills to meet a client’s personal needs
Teamwork
conducting performance appraisals
consulting other financial services professionals as required
coordinating actions with other professionals
making constructive contributions to group decision making processes
managing the process of monitoring and reviewing team performance
providing feedback, support and encouragement to team members
Problem solving
checking the accuracy of calculations
conducting trend and risk analyses including product modelling
determining security protocols
identifying and resolving inconsistencies in information
identifying OHS hazards and risk control
planning for contingencies and using problem solving techniques to resolve workplace issues
testing strategic assumptions
undertaking risk identification, evaluating risk controls and conducting probability assessments
Initiative and enterprise
analysing, modelling, prioritising and measuring risk loan structures/options
aligning customer characteristics to ‘best product’
continuously reviewing and applying emerging industry trends to product and service knowledge
generating a range of options for clients to consider
Planning and organising
coordinating people, resources and or equipment to achieve optimum results
creating action plans for complex loans to meet timelines and priorities
establishing and maintaining records
undertaking research and developing complex solutions
Self-management
acting as a role model for others
managing own time and priorities and dealing with contingencies
planning one’s work schedule and monitoring and evaluating own work performance
understanding own work role and working within it
working ethically and complying with all industry codes of practice and legislative requirements
Learning
adapting to change in technology and/or work practices
developing and maintaining personal competency
following workplace safety procedures
identifying and encouraging opportunities for professional development
seeking assistance and expert advice on behalf of clients
Technology
applying technology through the utilisation and application of computers, organisational software, organisational templates and telecommunication devices
conducting web searches to research information
using business technology to access, organise and monitor information