Certificate IV in Sustainable Operations

This qualification provides the skills and knowledge required to lead the implementation of sustainability related initiatives in a section of an organisation. The qualification has been developed with manufacturing operations as a focus. However, because of the range of organisations in a typical manufacturing value chain it may also be applied to other types of organisations. The qualification is also appropriate for a technician or similar person who as part of a broader job role needs to undertake sustainability related work.

The qualification packaging has been developed on an assumption that competency will be developed through a combination of on and off-the-job learning strategies.

Job roles/employment outcomes

The MSS40111 Certificate IV in Sustainable Operations specifies the competencies required to identify, implement and report on sustainability related initiatives within a section of an enterprise, such as a defined work area, work team or stage of production. It may also apply to a small or medium enterprise. It includes assisting organisations to meet their obligations under sustainability related regulatory arrangements, government or similar incentives or other initiatives that apply to the employee’s area of operation.

The qualification also applies where an overview of sustainability related issues is required without the detailed technical underpinning skills, such as resource (e.g. water and carbon) mapping along a value chain, or mass balancing across a site or large enterprise. Where these skills are require the MSS50111 Diploma of Sustainable Operations should be considered.

Employment outcomes related to this qualification may include specialist roles such as a sustainability officer or sustainability project assistant. The qualification also provides specialist sustainability competencies to technical, supervisory or operational employees who do not have whole of enterprise responsibilities.

This qualification provides sustainability skills that can be applied in the following organisations and environments:

manufacturing enterprises

organisations in a manufacturing value chain, such as:



distributors, warehouses, transport suppliers and other logistics support organisations

professional service suppliers to manufacturing, for example, legal, engineering, accounting, auditing and education and training suppliers.


To be awarded the MSS40111 Certificate IV in Sustainable Operations, competency must be achieved in ten (10) units of competency.

three (3) core units of competency

seven (7) elective units of competency, as specified below.

Note: Units with prerequisites are marked with an asterisk. Refer to the unit for details.

Core units of competency

Complete all three (3) of the following units of competency.

Unit code

Unit title


add topic MSS014001A

Improve sustainability through readily implementable change

add topic MSS014002A

Evaluate sustainability impact of a work or process area

add topic MSAENV472B

Implement and monitor environmentally sustainable work practices

Elective units of competency

Complete seven (7) units of competency, made up of:

a minimum of three (3) units from Group A

the balance of units, to a maximum of four (4), may be selected from:

Group A units, not previously selected

Group B units listed below.

Group A: Specialist elective units

Unit code

Unit title


add topic MSS014003A

Optimise sustainability of a process or plant area

add topic MSS014004A

Develop team strategies for more sustainable use of resources

add topic MSS014005A

Apply proactive maintenance strategies to sustainability

add topic MSS014006A

Contribute to sustainability related audits

add topic MSS015005A

Develop required sustainability reports

add topic MSS024002A

Implement environmental management plans and procedures

add topic MSS024003A

Apply an understanding of environmental principles to a site

add topic LMFFDT4003A

Assess and record the lifecycle of a product

add topic MSACMT482A

Assist in implementing a proactive maintenance strategy

add topic MSACMT483A

Support proactive maintenance

add topic MSAPMOHS401A

Assess risk

add topic MSAPMSUP301A

Apply HACCP to the workplace

add topic MSL933003A

Apply critical control point requirements

add topic MSL934001A

Contribute to the ongoing development of HACCP plans

add topic MSL974007A

Undertake environmental field-based monitoring

add topic MSL974009A

Undertake field-based, remote-sensing monitoring

add topic PMASUP520B

Review procedures to minimise environmental impact of process

Group B: Other elective units

Unit code

Unit title


add topic MSS027001A

Coordinate environmental management activities

add topic BSBRSK401A

Identify risk and apply risk management processes

add topic LMFFT4007B

Sample, inspect and test products to specifications

add topic LMTGN4002A

Participate in product engineering

add topic LMTGN4016A

Contribute to the development of products or processes

add topic MEM30016A

Assist in the analysis of a supply chain

add topic MEM13002B

Undertake occupational health and safety activities in the workplace

add topic MSACMC410A

Lead change in a manufacturing environment

add topic MSACMC411A

Lead a competitive manufacturing team

add topic MSACMC413A

Lead team culture improvement

add topic MSACMS400A

Implement a competitive manufacturing system

add topic MSACMS401A

Ensure process improvements are sustained

add topic MSACMS405A

Lead a manufacturing team using a balanced score card approach

add topic MSACMT230A

Apply cost factors to work practices

add topic MSACMT260A

Use planning software systems in manufacturing

add topic MSACMT261A

Use SCADA systems in manufacturing

add topic MSACMT280A

Undertake root cause analysis

add topic MSACMT423A

Monitor a manufacturing levelled pull system

add topic MSACMT430A

Improve cost factors in work practices

add topic MSACMT440A

Lead 5S in a manufacturing environment

add topic MSACMT441A

Facilitate continuous improvement in manufacturing

add topic MSACMT450A

Undertake process capability improvements


add topic MSACMT451A

Mistake proof a production process

add topic MSACMT452A

Apply statistics to processes in manufacturing

add topic MSACMT453A

Use six sigma techniques


add topic MSACMT460A

Facilitate the use of planning software systems in manufacturing


add topic MSACMT461A

Facilitate SCADA systems in a manufacturing team or work area


add topic MSACMT481A

Undertake proactive maintenance analyses

A maximum of two (2) Group B elective units may be selected from this Training Package, other endorsed Training Packages and accredited courses, where those units are available for inclusion at Certificate IV level.


    Pathways into the qualification

    This qualification has no formal entry requirement. However, it should be noted that this qualification does not supply operational or technical skills. Most enterprises will expect technical skills relevant to their operations or equivalent vocational experience and for this reason the qualification is unlikely to be suitable for direct entry from school.

    Pathways from the qualification

    Further training pathways from this qualification include the MSS50111 Diploma of Sustainable Operations.

    Additional qualification advice

    This qualification provides the skills needed to measure current sustainability performance and to establish processes for improved sustainability performance within small and medium enterprises as well as sections or stages of production in larger organisations. It complements but does not duplicate qualifications supplying production, maintenance, logistics or other technical skills to industry. Where these skills are required appropriate qualifications from Manufacturing Skills Australia (MSA) and other Industry Skill Council (ISC) Training Packages should be considered.

Entry Requirements

This qualification has no formal entry requirements.

Licensing Information

There are no specific licences that relate to this qualification.

Employability Skills

The following table contains a summary of the employability skills as identified by industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that reflect skill requirements for this level.

Employability Skill

Industry/enterprise requirements for this qualification include:


Oversee implementation of sustainability improvement procedures in section or for stage of production and develop and distribute related information

Distribute and explain standardised documentation on behalf of an area or a work team

Share and discuss information with others about enterprise activities

Communicate workplace procedures

Provide information and clarifications to other employees on workplace procedures in relation to sustainability

Provide and interpret instructions, specifications, standard operating procedures and other work-related documents

Provide assistance or information to relevant personnel

Debrief on workplace changes with relevant stakeholders

Record production, emissions and other work-related information for a work area

Access and use workplace communication tools and equipment

Apply numeracy skills to work procedures

Provide information about team activities to managers, supervisors and customers


Identify roles of work teams where teamwork is used as the form of work organisation

Supervise and lead others in a production environment

Share work-related information with peers, including team members, supervisors and management

Identify hazards to other employees and visitors

Review changes to work practices and work relationships with team leaders and other employees

Provide assistance with planning work operations as required

Seek assistance with work operations from specialists and other employees as required

Participate in multidisciplinary teams as required

Problem solving

Monitor team production and maintenance activities and analyse inconsistencies, non-compliances, faults or hazards

Identify factors within work area that are a constraint to work efficiency or reaching of production outcomes

Identify essential and non-essential practices

Implement methods of increasing features/benefits of products or processes

Monitor responsibilities of team and make improvements to work organisation

Identify process steps which cause a problem and suggest improvement processes

Monitor sustainability performance and identify improvement opportunities and processes

Compare shift or area required performance with actual performance

Identify situations where compliance to specifications or safety standards is unlikely

Identify, recommend and implement improvements

Identify causes of identified faults and take appropriate action

Investigate causes of deviations from targets and standards in relation to sustainability

Undertake root cause analysis

Initiative and enterprise

Manage team or area procedures and systems for optimum outcomes

Provide feedback on procedures and systems

Analyse problems, implications or suggestions for improvements

Adjust work activities according to changes in operating procedures or requirements

Identify methods of increasing contribution of team to sustainability

Identify and implement changes and improvements

Monitor processes and equipment to ensure cost efficiency

Implement and monitor work practices to reduce waste

Participate in multidisciplinary teams to develop new products or processes

Planning and organising

Ensure work area complies with sustainability obligations and requirements

Implement improvements in accordance with procedures

Distinguish between essential and non-essential practices

Implement use of planning tools within work of team

Determine and prioritise required actions

Collect, organise and analyse information from work activities

Monitor work activities according to safety and workplace standards

Monitor production targets and outcomes

Interpret data and information as required by own job

Ask questions to ensure there is understanding of work requirements in teams and among other employees


Recommend methods of increasing own contribution to the value chain

Adjust work processes according to procedures and customer requirements

Identify and manage impact of change in own work

Minimise waste in own work activity

Assess own work performance

Set personal objectives for work performance

Manage own time


Identify skill requirements of self and team members

Arrange skill development training for self and others

Adapt to changing work requirements

Ask questions to aid learning of others

Identify personal skill gaps and additional skills needs

Ask questions to ensure understanding of own work requirements

Monitor own work and identify areas for improvement

Seek feedback on work performance

Provide feedback on work performance to team leaders and team members


Monitor technology to ensure sustainability according to legislative requirements and workplace standards

Identify equipment and processes appropriate for team jobs and skill levels of team members

Provide appropriate equipment to ensure safety and efficiency according to skill levels of employees

Assess operational efficiency of technology within own skill level and that of team members

Analyse data and other information from equipment reports

Use information technology appropriate for job

Manage maintenance procedures appropriate to job and processes according to skill levels of team members