Certificate II in Public Safety (Aboriginal or Torres Strait Islander Community Policing)

Not applicable.


Qualification Requirement: 8 units

All 8 core units

Where a pre-requisite unit is attached to an elective unit it is identified by this symbol .

The pre-requisite units attached to any of the elective units must be undertaken and are additional to the number of elective units required for the qualification.


Core Units

add topic PUACOM001C

Communicate in the workplace

add topic PUALAW001B

Protect and preserve incident scene

add topic PUAOHS001C

Follow defined occupational health and safety policies and procedures

add topic PUAOPE013A

Operate communications systems and equipment

add topic PUAPOLGD001A

Maintain police operational safety

add topic PUAPOLGD005A

Use and maintain police operational equipment

add topic PUAPOLGD007A

Manage persons in care or custody

add topic PUATEA004D

Work effectively in a public safety organisation


Information about customising PUA00 Public Safety Training Package qualifications is on page 12.


    Pathways into the qualification

    In the public safety industry, qualification pathways depend on a range of factors specific to each industry such as organisational/agency structure, promotional structure and rank structure.

    Liaison and community policing qualifications have been developed to set agreed minimum standards that should be contextualised within the specifics of each jurisdiction/agency/ organisational policy and procedure.

    There are no specified pre-requisites for entry to this qualification.

    Pathways from the qualification

    After achieving the PUA20110 Certificate II in Public Safety (Aboriginal or Torres Strait Islander Community Policing), candidates may undertake a range of qualifications relevant to their role. Pathways for candidates considering this qualification may include to:

    commence the PUA30110 Certificate III in Public Safety (Aboriginal or Torres Strait Islander Community Policing)

    undertake further community/policing related qualifications.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skills Summary for PUA20110 Certificate II in Public Safety (Aboriginal or Torres Strait Islander Community Policing)

Employability Skills are part of a unit of competency.

Employability Skills statements from a selection of units of competency from the PUA20110 Certificate II in Public Safety (Aboriginal or Torres Strait Islander Community Policing) have been reproduced in the table below.

This table provides an example of Employability Skills for the qualification because Employability Skills within a qualification will vary depending on the qualification packaging options.

Public Safety qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.

Employability Skill

Employability Skills Statement


communicate effectively with a wide range of community members such as those with physical/sensory/intellectual impairment and with different cultural backgrounds

use active listening skills and questioning techniques to clarify issues

use clear, concise language in all communications that is appropriate to client, assignment and organisation's requirements


make contributions to participative arrangements in the workplace within organisational procedures and scope of responsibilities and competencies

seek peer support when required

understand, acknowledge and accurately represent views and opinions of individuals or a group to others where required

Problem solving

identify and arrange for the needs of specific categories of persons in care or custody

raise workplace issues with appropriate personnel and make appropriate contribution to resolve issues in accordance with workplace procedures

recognise hazards in the work area, rectify where possible and report to designated personnel according to workplace procedures

Initiative and enterprise

minimise workplace risks to self, colleagues and the public

optimise the potential safety and security of persons in care or custody

raise occupational health and safety issues with designated personnel in accordance with workplace procedures and relevant occupational health and safety legislation

Planning and organising

employ alternative communications strategies according to organisational procedures to address identified faults and deficiencies in communication

participate in initial assessment to identify factors which will impact on public safety and scene preservation

plan, implement and where necessary adapt workplace safety responses to situational contexts


assess work load and set priorities within allocated timeframes

observe confidentiality in accordance with organisation's policies and procedures

recognise and manage signs of personal stress and take appropriate action to ensure continued work effectiveness


access workplace information and seek clarification where necessary

identify training and development needs relevant to area of work in conjunction with supervisor and follow up with relevant personnel

maintain currency of required licences and certificates


safely operate and use general issue and emergency operational equipment and safety clothing

use and maintain police communications equipment in accordance with manufacturer's specifications and organisational guidelines

use information technology effectively