Certificate III in Public Safety (Community Safety)

Not applicable.



Core Units

add topic PUACOM001C

Communicate in the workplace

add topic PUACOM002B

Provide services to clients

add topic PUATEA004D

Work effectively in a public safety organisation


Elective Units

Group A

add topic PUACOM014B

Contribute to community safety


add topic PUAFIR208B

Participate in community safety activities

add topic PUACOM015B

Conduct community safety activities


add topic PUAFIR301B

Undertake community safety activities

add topic PUAEME001B

Provide emergency care

add topic PUAEME002C

Manage injuries at emergency incident

add topic PUAEMR006B

Treat risk at an operational level

add topic PUAEMR007B

Conduct risk assessment

add topic PUAEMR008B

Contribute to an emergency risk management process

add topic PUAFIR206B

Check installed fire safety systems

add topic PUAFIR314B

Utilise installed fire safety systems

add topic PUAOHS001C

Follow defined occupational health and safety policies and procedures

add topic PUAOHS002B

Maintain safety at an incident scene

add topic PUAPOLIM002A

Promote public safety objectives by liaison with a culturally specific community

add topic PUAWER001B

Identify, prevent and report potential workplace emergency situations

add topic PUAWER004B

Respond to workplace emergencies

add topic PUAWER008B

Confine small workplace emergencies

Group B

add topic PUACOM005B

Foster a positive organisational image in the community

add topic PUACOM006B

Plan and conduct a public awareness campaign

add topic PUACOM011B

Develop community awareness networks

add topic PUACOM012B

Liaise with media at a local level

add topic PUALAW001B

Protect and preserve incident scene

add topic PUALIO002B

Provide local community, cultural and geographic information to other agencies and tourists

add topic PUAPOLIM003A

Provide interpreting and translating services

add topic PUATEA001B

Work in a team

add topic PUATEA002B

Work autonomously

add topic CHCCD401D

Support community participation

add topic CHCCD413D

Work within specific communities

add topic CHCGROUP302D

Support group activities

add topic CHCYTH301D

Work effectively with young people

add topic RTD3816A

Service committees

add topic TAADEL301C

Provide training through instruction and demonstration of work skills

add topic SITXMPR002A

Create a promotional display or stand


CHC units have been imported from the CHC02 Community Services Training Package.

RTD unit has been imported from the RTD02 Conservation and Land Management Training Package.

TAA unit has been imported from the TAA04 Training and Assessment Training Package.

THT unit has been imported from the THT02 Tourism Training Package.

Information about customising PUA00 Public Safety Training Package qualifications is on page 12.


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skills Summary for PUA31404 Certificate III in Public Safety (Community Safety)

Employability Skills are part of a unit of competency.

Employability Skills statements from a selection of units of competency from the PUA31404 Certificate III in Public Safety (Community Safety) have been reproduced in the table below.

This table provides an example of Employability Skills for the qualification because Employability Skills within a qualification will vary depending on the qualification packaging options.

Public Safety qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.

Employability Skill

Employability Skills Statement


adopt a calm, caring and reassuring manner in interaction with the casualty and others

communicate with stakeholders and convey information, which may include clarifying, listening, paraphrasing, questioning, summarising

exercise courtesy, consideration and sensitivity at all times with the client

give and receive instructions

interact with people internally and externally through verbal, non verbal and written communications in the workplace and follow verbal and written workplace instructions

make notes of observations

provide and receive feedback in a constructive manner

read and understand the organisation's plans, policies and procedures

use language in all communications which is clear, concise and appropriate to client, assignment and organisation's requirements

use non verbal communication which is positive, culturally appropriate and tailored to the audience

use skills to follow instructions/directives and to report information


apply interpersonal skills

assist members of other emergency services

attend and contribute to work related meetings and workplace committees

participate in group discussions and informal meetings

promote cooperation

recognise and access contribution of individuals of different ages, gender, and social and cultural backgrounds

seek peer support when required

suggest and debate practical consultation and decision making strategies

work effectively with other personnel in the organisation

Problem solving

assess moving casualty to a safer location

identify and communicate additional or specific resource requirements

identify hazards to self and others and take appropriate action to safeguard against injury

monitor and assess treatment, and appropriately amend the management plan in response to changes in condition of the casualty and/or environment

operate within local supervisory/management responsibility and apply known solutions to a variety of predictable problems

provide emergency care pending the arrival of appropriately qualified personnel

recognise and resolve problems and conflict

rectify and/or report first aid equipment faults

use the organisation's policies and procedures

Initiative and enterprise

make initial assessment of extent and nature of emergency care required

monitor treatment

use information such as characteristics of natural, local and built environments, demographics (population distribution, social, cultural, health status and education data), economic activity reports and government reports

use improvised techniques, when limited access to equipment necessitates

Planning and organising

accurately record details of casualties' condition, treatment and response to treatment in line with organisation's procedures

assess work load and set priorities within allocated timeframes

compare calculated level of risk to the established risk evaluation criteria and determine to be acceptable or unacceptable in consultation with the supervisor

determine scope and focus of a feasible emergency risk management project

evaluate treatment plans to determine residual risk following implementation

identify factors affecting work requirements, assess impact and take appropriate action to ensure work requirements are met

monitor, review and record effectiveness and efficiency of the treatment plan, in accordance with organisational policies and procedures, to ensure compliance and validity

use equipment according to casualty's condition, availability and to organisation's procedures


apply knowledge of current practices and procedures in emergency care

apply knowledge of legal and ethical issues in pre-hospital care

conduct oneself at all times in accordance with organisation's policies, procedures and standards

develop and maintain own expertise

identify training and development needs relevant to the area of work

maintain universal hygiene precautions

maintain work effectiveness

manage own work

monitor own work

observe designated dress codes

participate in programs to ensure level of expertise meets organisation's requirements

recognise and manage signs of personal stress

recognise level of well being necessary to perform work effectively

remain calm under pressure

voice personal view to the review process


learn about assessment of casualty, in accordance with organisation's procedures

learn about culture, diversity and history of communities, environments and associated concerns, issues and sensitivities

learn about current practices and procedures in emergency care

learn about group dynamics

learn about perception of risks

learn about strategies for resolving conflict


analyse information

operate first aid equipment

represent mathematical ideas in appropriate format

use information technology effectively

use technology such as monitoring and assessment resources

use technology, which may include specified methods or tools for examining any available data, such as audit results/incident reports