Certificate II in Furniture Removal


This qualification is designed for furniture removal job roles within the transport and logistics industry. Successful achievement of the qualification will require competence in units of competency that relate to the job role requirements defined as aligned at AQF Level 2.

Job roles:

The TLI22413 Certificate II in Furniture Removal qualification is aligned to the following defined role:

Furniture Removalist.


Requirements for achievement of the qualification

A successful assessment outcome for a total of 12 units of competency comprising:

7 core units listed below


5 elective units from the general elective units listed below. Alternatively up to 3 units from the TLI10 Transport and Logistics Training Package or any other nationally endorsed Training Package or accredited training course, however, the elective units selected must contribute to the vocational outcomes of the qualification and align with the job role.

Where imported units are selected, care must be taken to ensure that all prerequisite units specified in the unit are complied with.

Core Units




Load Handling

add topic TLID1001A

add topic TLID2018A

add topic TLID2019A

Shift materials safely using manual handling methods

Handle furniture and effects

Pack and unpack cartons during a removal


Communication and Calculation

add topic TLIE2008A

add topic TLIE2032A

Process workplace documentation

Assess removal


Safety Management

add topic TLIF1001A

Follow occupational health and safety procedures


Customer Service

add topic TLII1002A

Apply customer service skills

General Elective Units




Equipment Checking and Maintenance

add topic TLIB2004A

Carry out vehicle inspection


Vehicle Operation

add topic TLIC1051A

add topic TLIC2002A

add topic TLIC3003A

Operate commercial vehicle

Drive light rigid vehicle

Drive medium rigid vehicle


Load Handling

add topic TLID2010A

Operate a forklift


Communication and Calculation

add topic TLIE1003A

add topic TLIE1005A

add topic TLIE2007A

Participate in basic workplace communication

Carry out basic workplace calculations

Use communication systems


Safety Management

add topic TLIF2010A

add topic TLIF2092A

add topic HLTFA311A

Apply fatigue management strategies

Demonstrate awareness of chain of responsibility regulations

Apply first aid



add topic TLIG1001A

add topic TLIG2007A

Work effectively with others

Work in a socially diverse environment


Route Planning and Navigation

add topic TLIH2001A

Interpret road maps and navigate pre-determined routes



add topic TLIK2010A

Use infotechnology devices in the workplace


Resource Management

add topic TLIL1001A

Complete workplace orientation/induction procedures



add topic TLILIC2001A add topic TLILIC2014B

add topic TLILIC2015B

Licence to operate a forklift truck

Licence to drive a light rigid vehicle

Licence to drive a medium rigid vehicle



add topic TLIU1009A

add topic TLIU2012A

Monitor plant and equipment in an environmentally sustainable manner

Participate in environmentally sustainable work practices


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skills Summary for TLI22413 Certificate II in Furniture Removal

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Use communication systems and procedures required in furniture removal operations

Read and follow relevant regulations and instructions applicable to furniture removal operations

Speak clearly and directly on matters related to furniture removal operations

Write documents as part of duties, including completion of relevant forms and incident and accident reports

Recognise and interpret non-verbal signs, signals and behaviour

Use relevant communication equipment.


Participate in the resolution of any interpersonal conflicts that may arise during furniture removal operations

Avoid and prevent the harassment of others in the workplace

Collaborate with others in the course of furniture removal operations

Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Identify and solve or report problems arising in the course of furniture removal operations

Recognise problems that may occur in the course of furniture removal operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility

Recognise hazards and risks in a range of situations and take appropriate precautions

Use mathematics to carry out calculations related to furniture removal operations.

Initiative and enterprise

Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising

Follow and apply operational and emergency plans, systems and procedures

Comply with applicable regulations and codes of practice

Follow and apply workplace security and safety management systems and safeworking requirements

Collect and interpret information needed in the course of furniture removal operations

Manage time and priorities in the course of furniture removal operations.

Self management

Interpret and apply applicable regulations and instructions

Follow work plans and schedules

Check own work performance.


Adapt own competence in response to any changes in furniture removal operations

Participate in updating own knowledge and skills required for furniture removal operations.


Operate equipment required during furniture removal operations

Follow and apply operational and servicing instructions for equipment used during furniture removal operations

Follow and apply work health and safety (WHS)/occupational health and safety (OHS) procedures when using furniture removal equipment and facilities.