These competencies from the TLI10 Transport and Logistics Training Package Version 4.0 meet the needs of the rail industry. The competencies are drawn from a nationally endorsed Training Package and provide the skills and knowledge for a person working within a rail operations environment who is required to carry out these activities.

This Skill Set covers the requirements for people who have a TLI22313 Certificate II in Rail Customer Service or higher qualification, work in a rail operations environment and are required to apply limited safeworking activities as part of their duties.

These units may provide credit towards a number of TLI10 Transport and Logistics Training Package qualifications at Certificate II level or above.