Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBADM504 Mapping and Delivery Guide
Plan and implement administrative systems

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBADM504 - Plan and implement administrative systems
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system.It applies to individuals employed in a range of work environments in senior administrative roles. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan for the new or modified administrative system
  • Identify requirements of, or modifications to, the administrative system through consultation with system users and other stakeholders in accordance with organisational and budgetary requirements
  • Obtain quotations from suppliers/developers for the identified requirements or modifications to be made to the system in accordance with organisational policy and procedures
  • Select supplier or developer in accordance with organisational policy and procedures
       
Element: Implement new or modified administrative system
  • Identify and develop implementation strategies in consultation with staff
  • Encourage staff to participate in all stages of the implementation process
  • Implement system in accordance with organisational and legislative requirements
  • Define and communicate procedures for using the system to staff
  • Provide training and support for staff on the use of the new or modified system
  • Deal with contingencies to ensure minimal impact on users
       
Element: Monitor administrative system
  • Monitor system for usage, security and output in accordance with organisational requirements
  • Modify system to meet changing needs in accordance with organisational requirements
  • Clearly identify further modifications and notify users
  • Monitor staff training needs and train new staff on administrative system
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Plan for the new or modified administrative system

1.1 Identify requirements of, or modifications to, the administrative system through consultation with system users and other stakeholders in accordance with organisational and budgetary requirements

1.2 Obtain quotations from suppliers/developers for the identified requirements or modifications to be made to the system in accordance with organisational policy and procedures

1.3 Select supplier or developer in accordance with organisational policy and procedures

2 Implement new or modified administrative system

2.1 Identify and develop implementation strategies in consultation with staff

2.2 Encourage staff to participate in all stages of the implementation process

2.3 Implement system in accordance with organisational and legislative requirements

2.4 Define and communicate procedures for using the system to staff

2.5 Provide training and support for staff on the use of the new or modified system

2.6 Deal with contingencies to ensure minimal impact on users

3 Monitor administrative system

3.1 Monitor system for usage, security and output in accordance with organisational requirements

3.2 Modify system to meet changing needs in accordance with organisational requirements

3.3 Clearly identify further modifications and notify users

3.4 Monitor staff training needs and train new staff on administrative system

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Plan for the new or modified administrative system

1.1 Identify requirements of, or modifications to, the administrative system through consultation with system users and other stakeholders in accordance with organisational and budgetary requirements

1.2 Obtain quotations from suppliers/developers for the identified requirements or modifications to be made to the system in accordance with organisational policy and procedures

1.3 Select supplier or developer in accordance with organisational policy and procedures

2 Implement new or modified administrative system

2.1 Identify and develop implementation strategies in consultation with staff

2.2 Encourage staff to participate in all stages of the implementation process

2.3 Implement system in accordance with organisational and legislative requirements

2.4 Define and communicate procedures for using the system to staff

2.5 Provide training and support for staff on the use of the new or modified system

2.6 Deal with contingencies to ensure minimal impact on users

3 Monitor administrative system

3.1 Monitor system for usage, security and output in accordance with organisational requirements

3.2 Modify system to meet changing needs in accordance with organisational requirements

3.3 Clearly identify further modifications and notify users

3.4 Monitor staff training needs and train new staff on administrative system

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify requirements of, or modifications to, the administrative system through consultation with system users and other stakeholders in accordance with organisational and budgetary requirements 
Obtain quotations from suppliers/developers for the identified requirements or modifications to be made to the system in accordance with organisational policy and procedures 
Select supplier or developer in accordance with organisational policy and procedures 
Identify and develop implementation strategies in consultation with staff 
Encourage staff to participate in all stages of the implementation process 
Implement system in accordance with organisational and legislative requirements 
Define and communicate procedures for using the system to staff 
Provide training and support for staff on the use of the new or modified system 
Deal with contingencies to ensure minimal impact on users 
Monitor system for usage, security and output in accordance with organisational requirements 
Modify system to meet changing needs in accordance with organisational requirements 
Clearly identify further modifications and notify users 
Monitor staff training needs and train new staff on administrative system 

Forms

Assessment Cover Sheet

BSBADM504 - Plan and implement administrative systems
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBADM504 - Plan and implement administrative systems

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: