Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBCUE405 Mapping and Delivery Guide
Survey stakeholders to gather and record information

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBCUE405 - Survey stakeholders to gather and record information
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to prepare, survey and record relevant and required details of information collected according to organisational, legislative and regulatory requirements.It applies to individuals who need to solve a defined range of unpredictable problems, analyse and evaluate information from a variety of sources, and who may provide leadership and guidance to others with some limited responsibility for the output of others. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Obtain, record and analyse information
  • Identify information sources
  • Collect and document information according to organisational procedures and legislative and policy requirements
  • Collate, sort and analyse information collected in relation to purpose for which it is being obtained
  • Ensure contents of recording forms and reports are in line with organisational requirements
       
Element: Take and compile statements
  • Take comprehensive statements from sources appropriate to matter being investigated, according to organisational procedures and legislative and policy requirements
  • Use active listening when taking accurate statements from people
       
Element: Conduct interviews
  • Plan, manage and conduct interviews to gather maximum information relevant to matter being examined
  • Treat all interviewees fairly and equitably
  • Conduct and record interviews according to legislation, policy and procedures
       
Element: Use information and database systems
  • Enter information into database, adhering to data entry security procedures
  • Identify and use appropriate sources of information when recording data
  • Access and store information according to legislation, policy and procedures
       
Element: Use interview and evidence recording equipment
  • Operate recording equipment according to legislation, policy and procedures
  • Produce records according to organisational requirements and procedures
  • Maintain equipment and usage logs in good order
       
Element: Conduct follow-up activities
  • Identify and use communication links within organisation to exchange information
  • Assess relevance of information received in terms of its intended purpose
  • Dispose of irrelevant information according to legislation, policy and procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Obtain, record and analyse information

1.1 Identify information sources

1.2 Collect and document information according to organisational procedures and legislative and policy requirements

1.3 Collate, sort and analyse information collected in relation to purpose for which it is being obtained

1.4 Ensure contents of recording forms and reports are in line with organisational requirements

2 Take and compile statements

2.1 Take comprehensive statements from sources appropriate to matter being investigated, according to organisational procedures and legislative and policy requirements

2.2 Use active listening when taking accurate statements from people

3 Conduct interviews

3.1 Plan, manage and conduct interviews to gather maximum information relevant to matter being examined

3.2 Treat all interviewees fairly and equitably

3.3 Conduct and record interviews according to legislation, policy and procedures

4 Use information and database systems

4.1 Enter information into database, adhering to data entry security procedures

4.2 Identify and use appropriate sources of information when recording data

4.3 Access and store information according to legislation, policy and procedures

5 Use interview and evidence recording equipment

5.1 Operate recording equipment according to legislation, policy and procedures

5.2 Produce records according to organisational requirements and procedures

5.3 Maintain equipment and usage logs in good order

6 Conduct follow-up activities

6.1 Identify and use communication links within organisation to exchange information

6.2 Assess relevance of information received in terms of its intended purpose

6.3 Dispose of irrelevant information according to legislation, policy and procedures

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Obtain, record and analyse information

1.1 Identify information sources

1.2 Collect and document information according to organisational procedures and legislative and policy requirements

1.3 Collate, sort and analyse information collected in relation to purpose for which it is being obtained

1.4 Ensure contents of recording forms and reports are in line with organisational requirements

2 Take and compile statements

2.1 Take comprehensive statements from sources appropriate to matter being investigated, according to organisational procedures and legislative and policy requirements

2.2 Use active listening when taking accurate statements from people

3 Conduct interviews

3.1 Plan, manage and conduct interviews to gather maximum information relevant to matter being examined

3.2 Treat all interviewees fairly and equitably

3.3 Conduct and record interviews according to legislation, policy and procedures

4 Use information and database systems

4.1 Enter information into database, adhering to data entry security procedures

4.2 Identify and use appropriate sources of information when recording data

4.3 Access and store information according to legislation, policy and procedures

5 Use interview and evidence recording equipment

5.1 Operate recording equipment according to legislation, policy and procedures

5.2 Produce records according to organisational requirements and procedures

5.3 Maintain equipment and usage logs in good order

6 Conduct follow-up activities

6.1 Identify and use communication links within organisation to exchange information

6.2 Assess relevance of information received in terms of its intended purpose

6.3 Dispose of irrelevant information according to legislation, policy and procedures

This section specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Records must be:

authorised, stored and assessed in line with organisational procedures

clear, audible and presentable.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify information sources 
Collect and document information according to organisational procedures and legislative and policy requirements 
Collate, sort and analyse information collected in relation to purpose for which it is being obtained 
Ensure contents of recording forms and reports are in line with organisational requirements 
Take comprehensive statements from sources appropriate to matter being investigated, according to organisational procedures and legislative and policy requirements 
Use active listening when taking accurate statements from people 
Plan, manage and conduct interviews to gather maximum information relevant to matter being examined 
Treat all interviewees fairly and equitably 
Conduct and record interviews according to legislation, policy and procedures 
Enter information into database, adhering to data entry security procedures 
Identify and use appropriate sources of information when recording data 
Access and store information according to legislation, policy and procedures 
Operate recording equipment according to legislation, policy and procedures 
Produce records according to organisational requirements and procedures 
Maintain equipment and usage logs in good order 
Identify and use communication links within organisation to exchange information 
Assess relevance of information received in terms of its intended purpose 
Dispose of irrelevant information according to legislation, policy and procedures 

Forms

Assessment Cover Sheet

BSBCUE405 - Survey stakeholders to gather and record information
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBCUE405 - Survey stakeholders to gather and record information

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: