Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBPMG515A Mapping and Delivery Guide
Manage project human resources

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBPMG515A - Manage project human resources
Description This unit describes the performance outcomes, skills and knowledge required to manage human resources in and for projects. It involves planning for human resources, implementing personnel training and development, and managing the project team.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to those responsible for managing and leading a project in an organisation, business or as a consultant.The project manager operates within assigned authority levels, and is responsible for own performance and the performance of others.The project manager may undertake the work in the context of an organisational program and/or portfolio of projects.This unit has generic application for projects in a range of industries, organisations and contexts.In the context of this unit a project is defined as involving:a comprehensive, detailed and integrated project management plana formal communications plana dedicated and project-based budgetformal and planned engagement with a wide range of stakeholdersa documented risk, issues and change-management methodologya quality plan with assurance and control processesa project team-based environment.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan human resources
  • Determine resource requirements for individual tasks to determine required project personnel levels and competencies
  • Establish project organisation and structure to align individual and group competencies with project tasks
  • Allocate personnel to the project to meet planned work outputs throughout the project
  • Apply human resource management (HRM) methods, techniques and tools to support the engagement and performance of personnel
       
Element: Implement personnel training and development
  • Negotiate, define and communicate clear project role descriptions
  • Identify, plan and implement ongoing development and training of project team members to support personnel and project performance
  • 2.3 Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance
       
Element: Lead the project team
  • Implement processes and take action to improve individual performance and overall project effectiveness
  • Monitor and report for remedial action internal and external influences on individual and project team performance and morale
  • Implement procedures for interpersonal communication, counselling and conflict resolution to maintain a positive work environment
  • Identify and manage inter-project and intra-project resource conflict to minimise impact on achievement of project objectives
       
Element: Finalise human resource activities
  • Disband the project team according to organisational policies and procedures
  • Identify and document human resource issues and recommended improvements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

managing project personnel so that outcomes are achieved for a project of sufficient complexity to demonstrate the full range of performance requirements

applying HRM legislation, methods, techniques and tools.

Context of and specific resources for assessment

Assessment must ensure:

access to workplace documentation

consideration of feedback from project team and other stakeholders on how human resources were managed.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate

oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations

analysis of responses addressing case studies and scenarios that present issues and problems in project human resource management

assessment of personnel allocated to the project

evaluation of processes used to measure individuals' performance against agreed criteria and to overcome shortfalls in performance

evaluation of how procedures for interpersonal communication, counselling and conflict resolution were implemented.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to review project and identify improvements

coaching and mentoring skills to boost performance

communication and leadership skills to:

motivate personnel and convey expectations

ensure outcomes are met

interpersonal skills to resolve conflict and conduct negotiations

leadership skills to lead project teams

planning skills to:

identify skills required

allocate project responsibilities to personnel.

Required knowledge

HRM methods, techniques and tools

methods for managing and improving performance

project roles and responsibilities common in the industry sector

project team organisation within project context

workplace relations legislation, regulations and policies.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project organisation and structure may be affected by established organisational responses to external influences, such as:

accepted work practices

relevant legislation, such as anti-discrimination, equal employment opportunity, affirmative action and work health and safety

workplace bargaining.

Personnel may be:

external to the organisation, such as consultants, auditors and quality assurance specialists

from within the organisation, such as personnel on loan from other projects.

Human resource management methods, techniques and tools may include established organisational responses to:

conflict resolution

HRM forecasts, personnel plans and job descriptions

individual and group competency identification and development

performance monitoring, assessment and reporting

personnel recruitment and reallocation

learning and development strategies.

Project role descriptions may include:

authority levels

individual performance-measurement criteria

position descriptions

project responsibility matrix

project team responsibilities

role definitions

task responsibilities

project skills matrix

training plans.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine resource requirements for individual tasks to determine required project personnel levels and competencies 
Establish project organisation and structure to align individual and group competencies with project tasks 
Allocate personnel to the project to meet planned work outputs throughout the project 
Apply human resource management (HRM) methods, techniques and tools to support the engagement and performance of personnel 
Negotiate, define and communicate clear project role descriptions 
Identify, plan and implement ongoing development and training of project team members to support personnel and project performance 
2.3 Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance 
Implement processes and take action to improve individual performance and overall project effectiveness 
Monitor and report for remedial action internal and external influences on individual and project team performance and morale 
Implement procedures for interpersonal communication, counselling and conflict resolution to maintain a positive work environment 
Identify and manage inter-project and intra-project resource conflict to minimise impact on achievement of project objectives 
Disband the project team according to organisational policies and procedures 
Identify and document human resource issues and recommended improvements 

Forms

Assessment Cover Sheet

BSBPMG515A - Manage project human resources
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBPMG515A - Manage project human resources

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: