- CHCICS301A - Provide support to meet personal care needs
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCICS301A Mapping and Delivery Guide
Provide support to meet personal care needs
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | CHCICS301A - Provide support to meet personal care needs |
---|---|---|---|
Description | This unit describes the knowledge and skills required by workers within their designated role and responsibilities to support or assist a client with their personal care needs within the framework of an individualised care support plan | ||
Employability Skills | This unit contains Employability Skills | ||
Learning Outcomes and Application | This unit is appropriate for application in a residential, home care or community care environment with clients who require support to address their personal needs and whose specific support requirements have been assessed and documented in an individualised care support plan | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
||
Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Apply understanding of client's personal supportrequirements |
| |||||||
Element: Provide support within the context of maximum client participation |
| |||||||
Element: Address personal support requirements |
| |||||||
Element: showering | ||||||||
Element: bed bathing | ||||||||
Element: shaving | ||||||||
Element: dressing, undressing and grooming | ||||||||
Element: toileting and the use of continence aids | ||||||||
Element: eating and drinking using appropriate feeding techniques | ||||||||
Element: oral hygiene | ||||||||
Element: mobility and transfer including in and out of vehicles and falls recovery techniques |
| |||||||
Element: Recognise and report changes in client health and/or personal support requirements |
| |||||||
Element: Complete reporting and documentation |
|
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate this unit of competency: | The individual being assessed must provide evidence of specified essential knowledge as well as skills It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings This unit must be assessed in a work context and under the normal range of workplace conditions Where, for reasons of safety, space, or access to equipment and resources, some assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible |
Access and equity considerations: | All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities |
Context of and specific resources for assessment: | This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged Resources required for assessment include access to: appropriate workplace where assessment can take place relevant organisation policy, protocols and procedures OHS industry guides health care checklists, health management plans, personal healthcare diaries equipment and resources normally used in the workplace |
Method of assessment may include: | Observation in the workplace Written assignments/projects Case study and scenario analysis Questioning Role play simulation |
Related units: | This unit must be assessed in relation to the specific context in which it will (or may) be applied In the case of working with older people, this unit is recommended (but not required) to be assessed in conjunction with: CHCAC318A Work effectively with older people OR In the case of working with people with disabilities, it is recommended (but not required) to be assessed in conjunction with: CHCDIS301A Work effectively with people with a disability |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge and understanding of: Understanding of own work role and responsibilities Processes and strategies to support people with personal care needs Basics of body hygiene and grooming Basics of oral hygiene Knowledge to interpret a personal care support plan, including terminology, basic understanding/knowledge of human body systems, goals, objectives, actions Personal safety and security risks associated with provision of personal care support Strategies to minimise personal safety and security risks associated with provision of personal care support Role of carers Common equipment and aids utilised in provision of personal care support Principles and practices of confidentiality and privacy Principles and practices in undertaking technical skills associated with supporting/ assisting people to meet personal care needs Significance of service setting including specific contexts of supporting personal care needs in a residential care setting and in a client's private home Occupational health and safety issues and procedures, (including those related to manual handling and infection control) |
Essential skills: It is critical that the candidate demonstrate the ability to: Follow organisation policies and protocols Liaise and report appropriately to supervisor and/or health professionals Make informed observations and report appropriately Adhere to own work role and responsibilities Obtain relevant information from a personal care support plan Provide physical and psychosocial support to the person when assisting with personal care needs Provide personal care support within the individual personal care context Respond to a client's personal preferences wherever appropriate Provide general hygiene and grooming including physical ability to: perform personal care tasks provide oral hygiene perform client lifting and use moving methods use aids and equipment Support a person's direction and participation in provision of personal care support Use processes, aids and equipment appropriately in provision of personal care support Communicate effectively with people requiring personal care support Identify variations to personal care support requirements Identify and respond to risks associated with providing personal care support Demonstrate safe and effective use of workplace technology in line with occupational health and safety (OHS) guidelines |
Essential skills (contd): In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisation/service: this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors, clients and colleagues industry work roles will require workers to possess a literacy level that will enable them to interpret international safety signs, read client's service delivery plans, make notations in clients records and complete workplace forms and records Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation: this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors, clients and colleagues industry work roles will require workers to possess oral communication skills that will enable them to ask questions, clarify understanding, recognise and interpret non-verbal cues, provide information and express encouragement Apply numeracy skills required to fulfil work role in a safe manner and as specified by the organisation: industry work roles will require workers to be able to perform basic mathematical functions, such as addition and subtraction up to three digit numbers and multiplication and division of single and double-digit numbers Apply basic problem solving skills to resolve problems of limited difficulty within organisation protocols Work effectively with clients, colleagues and supervisors |
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. | |
Personal support context may include: | People living in a residential care environment People living in the community Students in schools Involvement of carer |
Individualised care support plan may include: | A stand alone personal care plan Personal care aspects embedded in a wider individualised plan |
Personal support requirements may include: | Assisting with personal hygiene assisting with eating and drinking and use feeding techniques assisting with oral hygiene and health care assisting with toileting and use of continence aids bed bathing dressing and grooming including assisting with pressure stocking shaving showering elimination Hydration and nutrition including dysphagia Maintenance of skin integrity and pressure area prevention Mobility and transfer including in and out of vehicles and falls recovery techniques Monitoring medication as appropriate to work role Nail care Pain, rest and sleep Respiration Technical care activities according to the personal care support plan and organisation policies, protocols and procedures |
Simple technical skills may include: | Simple dressing Catheter care (not including insertion or removal of tubes) Application of prostheses Application of anti-thrombotic stockings Assistance with breathing tubes (under direct supervision of a health professional) Simple eye care |
Potential impact may include: | Embarrassment Fear Disempowerment Humiliation Discomfort |
Equipment, processes and aids may include: | Wheelchairs and other transport devices Mobility aids Lifting and transferring aids Beds Breathing devices Scales Continence aids Personal audio-visual aids Modified feeding aids |
Situations of risk or potential risk, may include: | Evidence of self-neglect Behaviours of concern Impaired judgement and problem solving abilities Impaired cognitive functioning Sudden or unexpected change in health status include sensory loss Home environmental hazards slippery or uneven floor surfaces physical obstructions (e.g. furniture and equipment) poor home maintenance poor or inappropriate lighting inadequate heating and cooling devices inadequate security Social rights infringements |
Report may include: | Verbal: telephone face-to-face Non-verbal (written): progress reports case notes hazard and incident reports care plans |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
---|---|---|---|
Review personal care support plan with client to confirm support requirements to address personal care needs | |||
Confirm personal support requirements within scope of knowledge, skills and/or job role and seek appropriate support/inputs for those outside scope | |||
Consider the potential impact that provision of personal care support may have on the client and confirm with supervisor | |||
Consider specific cultural needs of the client relevant to personal support | |||
Consider risks associated with the provision of support and confirm with supervisor | |||
Identify equipment, processes and aids for providing assistance and promoting independence | |||
Identify aspects of processes and aids outside skills and knowledge and/or job role and seek appropriate support | |||
Confirm procedures with the client | |||
Consider and confirm the client's level of participation in meeting their personal care needs | |||
Confirm the client's preferences | |||
Provide the client with information to assist them in meeting their own personal care needs | |||
Prepare and use necessary processes, equipment, aids and appliances in an appropriate and safe manner | |||
Provide support or assistance according to the personal care plan and organisation policies, protocols and procedures | |||
Provide support or assistance in the context of identified risks | |||
Assist client, as required, with: | |||
Provide support or assistance with technical care activities according to the personal care plan and organisation policies, protocols and procedures | |||
Clarify difficulties in providing support to meet client needs with client and a supervisor and address within organisation protocols | |||
Maintain confidentiality, privacy and dignity of the client with organisation policy and protocols | |||
Perform work to the standard required by the organisation | |||
Identify variations in personal care support requirements and report to supervisor | |||
Work with person and supervisor to identify required changes to processes and aids | |||
Identify variations and concerns about client's health | |||
Report variations and concerns about client's health to the supervisor | |||
Comply with the organisation's reporting requirements, including reporting observations to supervisor | |||
Complete documentation according to organisation policy and protocols | |||
Maintain documentation in a manner consistent with reporting requirements | |||
File documentation according to organisation policy and protocols |
Forms
Assessment Cover Sheet
CHCICS301A - Provide support to meet personal care needs
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
CHCICS301A - Provide support to meet personal care needs
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: