- CHCORG525D - Recruit and coordinate volunteers
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCORG525D Mapping and Delivery Guide
Recruit and coordinate volunteers
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | CHCORG525D - Recruit and coordinate volunteers |
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Description | This unit describes the knowledge and skills required to develop and support volunteer workers in an agency | ||
Employability Skills | This unit contains Employability Skills | ||
Learning Outcomes and Application | The skills described in this unit may be applied across a range of community services workplace contexts | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify the need and roles for volunteers in the organisation |
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Element: Recruit volunteers |
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Element: Provide orientation to the organisation |
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Element: On-going support of volunteers is provided |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate this unit of competency: | The individual being assessed must provide evidence of specified essential knowledge as well as skills This unit can be assessed in the community or in a simulation which relates closely to the experience of the workplace and the community Consistency in performance should consider the volunteer recruitment and coordination requirements of the workplace |
Access and equity considerations: | All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities |
Context of and specific resources for assessment: | This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged Resource requirements for assessment of this unit include access to: an appropriate workplace or community where assessment can take place simulation of realistic workplace or community setting for assessment |
Method of assessment: | In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of: Relevant legislation and public policies relating to the employment of unpaid workers The impact of cultural or community attitudes on appropriate roles, relationships and approaches of the volunteer worker The implications of differences in attitudes and values in working in the agency |
Essential skills: It is critical that the candidate demonstrate the ability to: Undertake volunteer recruitment and coordination to meet both the needs of the organisation and support requirements for volunteer roles In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Demonstrate application of skills in: coordination of people, processes and information provision of support to a diverse range of people conflict resolution/negotiation and mediation cross cultural communication and negotiation verbal and written communication Communicate the importance of recognising and addressing environmental responsibility and sustainable practice issues |
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. | |
Volunteers may include: | Unpaid workers who are in paid employment elsewhere Unpaid workers who are not in paid employment |
Roles for volunteers may include: | Agency management Direct service including reception, telephone advice lines, service user support |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
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Identify potential roles for volunteers | |||
Discuss roles and reach agreement with management | |||
Develop role descriptions | |||
Identify processes to support volunteers | |||
Seek volunteers through advertising in relevant media and community networks | |||
Arrange and complete interviews with potential volunteers | |||
Make selections and advise management | |||
Advise successful volunteers of their selection | |||
Where necessary, maintain a waiting list of appropriate applicants | |||
Implement an on-going recruitment program as required | |||
Provide volunteers with an orientation to the organisation | |||
Provide training for specific role in a manner appropriate to organisation needs and resources | |||
Establish regular meetings of volunteers | |||
Regularly review roles and performance | |||
Provide individual support and debriefing when necessary |
Forms
Assessment Cover Sheet
CHCORG525D - Recruit and coordinate volunteers
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
CHCORG525D - Recruit and coordinate volunteers
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: