Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPCMCM7002A Mapping and Delivery Guide
Manage the quality of projects and processes
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | CPCMCM7002A - Manage the quality of projects and processes |
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Description | This unit of competency specifies the outcomes required to establish performance measures, and review and improve the management and accountability of processes and projects.The unit covers the importance of the need for quality control and responsibility for the provision of service outcomes to customers. The management and driving of organisational change is a major focus of the unit.Licensing, legislative, regulatory or certification requirements may apply to this unit and so the varying state or territory requirements should be confirmed with the relevant body. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit supports the attainment of skills and knowledge required for competent workplace performance in organisations of all sizes. It will support managers with responsibility in all sectors.The unit may be contextualised to the specific needs, and knowledge and skill requirements, of all industries provided the essential outcomes of the unit are not changed. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil Nil | ||
Competency Field | Senior management |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish the parameters for the delivery of a quality project or process. |
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Element: Establish and implement performance measurement strategies. |
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Element: Facilitate accountability for project and service outcomes. |
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Element: Develop and implement change management processes. |
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