Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPACC4021A Mapping and Delivery Guide
Provide access advice on the provision of services
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | CPPACC4021A - Provide access advice on the provision of services |
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Description | This unit specifies the competency required for the access consultant to work with individuals and the management and staff of organisations when providing advice on their rights and obligations under the Disability Discrimination Act (DDA) and relevant state and territory anti-discrimination legislation.Access consultants must be able to interpret the DDA and relevant state and territory anti-discrimination legislation applicable to service delivery. Access consultants must also be able to interpret the commonwealth, state and territory legislation regarding educational, building and transport services.The unit requires the ability to communicate effectively on a wide range of service provision issues with individuals and the management and staff of organisations. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit of competency supports the access consulting service of facilitating the development of DDA Action Plans. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify client needs. |
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Element: Establish client relationship. |
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Element: Research the relevant context. |
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Element: Identify relevant legislation. |
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Element: Provide advice to client on the provision of services. |
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Element: Prepare access report on the provision of services. |
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Element: Distribute and store the access report on the provision of services. |
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