Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPDSM3015B Mapping and Delivery Guide
Use and maintain property and client information databases
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | CPPDSM3015B - Use and maintain property and client information databases |
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Description | This unit of competency specifies the outcomes required to use safely and maintain accurately property and client information databases in the context of real estate agency operations. It includes accessing property and client information databases, retrieving property and client information and producing reports, gathering and entering property and client information, maintaining the secure storage of property and client information and contributing to the monitoring and improvement of agency information databases.The unit may form part of the licensing requirements for persons engaged in real estate activities in those States and Territories where these are regulated activities. | ||
Employability Skills | The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit of competency supports the work of licensed real estate agents, real estate representatives and support staff who use and maintain property and client information databases to support real estate agency operations. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Real estate |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Access appropriate databases. |
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Element: Retrieve relevant property and client information and produce reports. |
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Element: Enter property or client information. |
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Element: Maintain secure storage of information. |
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Element: Contribute to monitoring and enhancing property information databases. |
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Element: Use databases to enhance customer relations. |
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