Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPDSM5009 Mapping and Delivery Guide
Coordinate risk management systems in the property industry

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPDSM5009 - Coordinate risk management systems in the property industry
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to develop, implement and evaluate a risk management system to ensure effective operations in the property industry. It requires the ability to determine system requirements, and identify and organise appropriate support processes to implement, monitor, maintain and review the system.The unit supports the work of those involved in developing, implementing and evaluating risk management systems in the property industry. It applies to real estate agents, strata community managers, stock and station agents, Nationwide House Energy Rating Scheme (NatHERS) assessors, and home sustainability assessors.Licensing, legislative, regulatory or certification requirements apply to this unit in some States and Territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

computer system with internet, email and printing facilities

specifications:

specialist advice on risks and risk management in the property industry

risk assessment reports

best practice case studies of risk management procedures in property and related industries

workplace policies and procedures relating to risk management and other key business processes

supervisor:

member of a work team in a property industry context.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Prerequisites/co-requisites
Competency Field Strata community management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine risk management system requirements.
  • Risk management context is determined.
  • Relevant documentation and legislative requirements are reviewed to identify critical requirements of risk management strategy.
  • Resource requirements to facilitate achievement of risk management goals and objectives are identified and arranged.
  • Roles and responsibilities associated with implementing risk management activities are established according to risk management strategy.
       
Element: Organise support processes.
  • Consultative processes are used to determine individual professional development requirements.
  • Risk management processes requiring specialist support are identified and personnel or finance support is sought as required.
  • Systems to encourage communication flow and feedback are established and maintained to ensure an accurate exchange of information between relevant people.
  • Administrative processes are analysed to ensure outcomes are accurately reported and recorded.
  • Assessment criteria for measuring level of potential or existing risk and assessment of consequences are developed.
       
Element: Monitor and maintain system.
  • Risk management system is systematically evaluated to maintain consistency and meet relevant legislative and organisational requirements.
  • Factors affecting achievement of risk management strategies are identified and required variations are negotiated and agreed.
  • Information, costs and statistics relating to risk management system are collected and analysed.
  • Audits of implementation of treatments of risks are arranged according to risk management system requirements.
  • Changes to operating environment and risk or threat to assets are monitored on an ongoing basis, and corrective measures are identified and implemented according to risk management plan.
       
Element: Review and report on system.
  • Risk management plan is reviewed against established criteria to improve and modify future risk assessment practices.
  • Evaluation processes are implemented that incorporate strategies for review, evaluation and comparison of risk management strategies and processes, according to risk management plan.
  • Feedback regarding satisfaction with risk assessment practices is collected, analysed and included in evaluation process.
  • Business continuity plan covering all aspects of continuity cycle is developed.
  • Findings of analysis of risk management system are incorporated into business continuity plan.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Determine risk management system requirements.

1.1.

Risk management context is determined.

1.2.

Relevant documentation and legislative requirements are reviewed to identify critical requirements of risk management strategy.

1.3.

Resource requirements to facilitate achievement of risk management goals and objectives are identified and arranged.

1.4.

Roles and responsibilities associated with implementing risk management activities are established according to risk management strategy.

2.

Organise support processes.

2.1.

Consultative processes are used to determine individual professional development requirements.

2.2.

Risk management processes requiring specialist support are identified and personnel or finance support is sought as required.

2.3.

Systems to encourage communication flow and feedback are established and maintained to ensure an accurate exchange of information between relevant people.

2.4.

Administrative processes are analysed to ensure outcomes are accurately reported and recorded.

2.5.

Assessment criteria for measuring level of potential or existing risk and assessment of consequences are developed.

3.

Monitor and maintain system.

3.1.

Risk management system is systematically evaluated to maintain consistency and meet relevant legislative and organisational requirements.

3.2.

Factors affecting achievement of risk management strategies are identified and required variations are negotiated and agreed.

3.3.

Information, costs and statistics relating to risk management system are collected and analysed.

3.4.

Audits of implementation of treatments of risks are arranged according to risk management system requirements.

3.5.

Changes to operating environment and risk or threat to assets are monitored on an ongoing basis, and corrective measures are identified and implemented according to risk management plan.

4.

Review and report on system.

4.1.

Risk management plan is reviewed against established criteria to improve and modify future risk assessment practices.

4.2.

Evaluation processes are implemented that incorporate strategies for review, evaluation and comparison of risk management strategies and processes, according to risk management plan.

4.3.

Feedback regarding satisfaction with risk assessment practices is collected, analysed and included in evaluation process.

4.4.

Business continuity plan covering all aspects of continuity cycle is developed.

4.5.

Findings of analysis of risk management system are incorporated into business continuity plan.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also develop, implement and evaluate a risk management system for one aspect of a property-related organisation to ensure its effective operation.

In doing the above, the person must:

determine system requirements

maintain required physical and human resources to support the risk management system

apply knowledge of organisation’s practices, ethical standards, and legislative requirements associated with developing, implementing and evaluating a risk management system

prepare a business continuity plan to cover emergency and disaster planning

review the risk management system to identify and implement improvements

support staff to manage risk, and implement recovery processes where projected risks have eventuated.

A person demonstrating competency in this unit must demonstrate knowledge of:

auditing requirements for risk management systems

client and organisational privacy and confidentiality requirements

business continuity cycle and plans, including development process and required contents

insurance policies, codes and operations

mechanisms to obtain and analyse feedback on risk management system

organisational goals and objectives, activities and systems relating to risk management system

key requirements of federal, state or territory legislation and local government regulations relating to:

anti-discrimination

consumer protection

environmental issues

equal employment opportunity (EEO)

financial probity

franchise and business structures

industrial relations

privacy

property sales, leasing and management

public safety

work health and safety (WHS)

risks in property-related organisations, including:

assessment criteriafor measuring level of potential or existing risk

risk assessment techniques and processes

risk management plans

industry standards and code of conduct relating to coordinating risk management systems in the property industry.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Determine risk management system requirements.

1.1.

Risk management context is determined.

1.2.

Relevant documentation and legislative requirements are reviewed to identify critical requirements of risk management strategy.

1.3.

Resource requirements to facilitate achievement of risk management goals and objectives are identified and arranged.

1.4.

Roles and responsibilities associated with implementing risk management activities are established according to risk management strategy.

2.

Organise support processes.

2.1.

Consultative processes are used to determine individual professional development requirements.

2.2.

Risk management processes requiring specialist support are identified and personnel or finance support is sought as required.

2.3.

Systems to encourage communication flow and feedback are established and maintained to ensure an accurate exchange of information between relevant people.

2.4.

Administrative processes are analysed to ensure outcomes are accurately reported and recorded.

2.5.

Assessment criteria for measuring level of potential or existing risk and assessment of consequences are developed.

3.

Monitor and maintain system.

3.1.

Risk management system is systematically evaluated to maintain consistency and meet relevant legislative and organisational requirements.

3.2.

Factors affecting achievement of risk management strategies are identified and required variations are negotiated and agreed.

3.3.

Information, costs and statistics relating to risk management system are collected and analysed.

3.4.

Audits of implementation of treatments of risks are arranged according to risk management system requirements.

3.5.

Changes to operating environment and risk or threat to assets are monitored on an ongoing basis, and corrective measures are identified and implemented according to risk management plan.

4.

Review and report on system.

4.1.

Risk management plan is reviewed against established criteria to improve and modify future risk assessment practices.

4.2.

Evaluation processes are implemented that incorporate strategies for review, evaluation and comparison of risk management strategies and processes, according to risk management plan.

4.3.

Feedback regarding satisfaction with risk assessment practices is collected, analysed and included in evaluation process.

4.4.

Business continuity plan covering all aspects of continuity cycle is developed.

4.5.

Findings of analysis of risk management system are incorporated into business continuity plan.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Risk management context must include at least one of the following:

business operations

competitors

economic climate

human and physical assets of organisation

organisational strengths and weaknesses

previous history of organisational operations.

Business continuity plan must include at least one of the following:

full recovery

resilient design

resilient operations

salvage

service restoration.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Risk management context is determined. 
Relevant documentation and legislative requirements are reviewed to identify critical requirements of risk management strategy. 
Resource requirements to facilitate achievement of risk management goals and objectives are identified and arranged. 
Roles and responsibilities associated with implementing risk management activities are established according to risk management strategy. 
Consultative processes are used to determine individual professional development requirements. 
Risk management processes requiring specialist support are identified and personnel or finance support is sought as required. 
Systems to encourage communication flow and feedback are established and maintained to ensure an accurate exchange of information between relevant people. 
Administrative processes are analysed to ensure outcomes are accurately reported and recorded. 
Assessment criteria for measuring level of potential or existing risk and assessment of consequences are developed. 
Risk management system is systematically evaluated to maintain consistency and meet relevant legislative and organisational requirements. 
Factors affecting achievement of risk management strategies are identified and required variations are negotiated and agreed. 
Information, costs and statistics relating to risk management system are collected and analysed. 
Audits of implementation of treatments of risks are arranged according to risk management system requirements. 
Changes to operating environment and risk or threat to assets are monitored on an ongoing basis, and corrective measures are identified and implemented according to risk management plan. 
Risk management plan is reviewed against established criteria to improve and modify future risk assessment practices. 
Evaluation processes are implemented that incorporate strategies for review, evaluation and comparison of risk management strategies and processes, according to risk management plan. 
Feedback regarding satisfaction with risk assessment practices is collected, analysed and included in evaluation process. 
Business continuity plan covering all aspects of continuity cycle is developed. 
Findings of analysis of risk management system are incorporated into business continuity plan. 

Forms

Assessment Cover Sheet

CPPDSM5009 - Coordinate risk management systems in the property industry
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPDSM5009 - Coordinate risk management systems in the property industry

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: