Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
HLTENN002 Mapping and Delivery Guide
Apply communication skills in nursing practice
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | HLTENN002 - Apply communication skills in nursing practice |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to apply effective communication skills with a person, family or carer and with other healthcare professionals in a variety of health care settings. Communication skills in nursing practice require using information technology as well as interpersonal skills applied therapeutically in nursing care and small group discussions.This unit applies to enrolled nursing work carried out in consultation and collaboration with registered nurses, and under supervisory arrangements aligned to the Nursing and Midwifery Board of Australia regulatory authority legislative requirements. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must have been demonstrated in the workplace or in a simulated environment. The following conditions must be met for this unit: use of suitable facilities, equipment and resources in line with the Australian Nursing and Midwifery Accreditation Council’s Standards modelling of industry operating conditions including access to real people for simulations and scenarios in enrolled nursing work. Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors. In addition, assessors must hold current registration as a registered nurse with Nursing and Midwifery Board of Australia. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Elements define the essential outcomes | ||||||||
Element: Use effective communication skills in complex situations. |
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Element: Identify and address actual and potential constraints to communication. |
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Element: Use information technology to support communication in nursing practice. |
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Element: Lead small group discussions. |
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Element: Give and receive feedback for performance improvement. |
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Element: Evaluate effectiveness of communication in complex situations. |
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