Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

NWPGEN015 Mapping and Delivery Guide
Develop an operational plan

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency NWPGEN015 - Develop an operational plan
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to develop, implement and monitor an operational plan to provide efficient and effective workplace practices within the organisation.This unit applies to those working with specific responsibility for managing the work of others and operating within the parameters of a broader business plan.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to. Those undertaking this unit would work autonomously in a supervisory capacity, making independent decisions while performing sophisticated tasks in a range of contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Competency should be assessed in an actual workplace or in a simulated environment, with access to equipment and infrastructure appropriate to the outcome. Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field General
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare an operational plan
  • Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.
  • Develop and implement consultation processes as a part of the operational planning process.
  • Ensure the operational plan includes key performance indicators to measure organisational performance.
  • Develop and implement contingency plans for the operational plan.
  • Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.
  • Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.
       
Element: Plan and manage resource acquisition
  • Determine resources according to productivity and budgetary requirement.
  • Develop and implement strategies to ensure that physical resources and services are acquired.
  • Allocate resources according to the operational plan.
       
Element: Monitor and review operational performance
  • Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.
  • Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.
  • Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.
  • Negotiate recommendations for variations to operational plans and gain approval from stakeholders.
  • Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.
       
Element: Prepare an operational plan
  • Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.
  • Develop and implement consultation processes as a part of the operational planning process.
  • Ensure the operational plan includes key performance indicators to measure organisational performance.
  • Develop and implement contingency plans for the operational plan.
  • Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.
  • Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.
       
Element: Plan and manage resource acquisition
  • Determine resources according to productivity and budgetary requirement.
  • Develop and implement strategies to ensure that physical resources and services are acquired.
  • Allocate resources according to the operational plan.
       
Element: Monitor and review operational performance
  • Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.
  • Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.
  • Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.
  • Negotiate recommendations for variations to operational plans and gain approval from stakeholders.
  • Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare an operational plan

1.1 Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.

1.2 Develop and implement consultation processes as a part of the operational planning process.

1.3 Ensure the operational plan includes key performance indicators to measure organisational performance.

1.4 Develop and implement contingency plans for the operational plan.

1.5 Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.

1.6 Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.

2. Plan and manage resource acquisition

2.1 Determine resources according to productivity and budgetary requirement.

2.2 Develop and implement strategies to ensure that physical resources and services are acquired.

2.3 Allocate resources according to the operational plan.

3. Monitor and review operational performance

3.1 Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.

3.2 Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.

3.3 Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.

3.4 Negotiate recommendations for variations to operational plans and gain approval from stakeholders.

3.5 Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

interpreting a range of complex and technical documents, including relevant:

regulatory, legislative, licensing and organisational requirements

codes and standards

specifications

organisational policies

communicating effectively with a range of relevant parties to articulate complex ideas

analysing and evaluating reports

varying the operational plan and dealing with contingencies

interpreting, maintaining and checking records and documents

identifying opportunities for improved water management

monitoring assets to ensure performance meets specifications in management plans

analysing problems and applying appropriate remedial solutions

implementing and reviewing standard operating procedures

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

relevant legislation, standards and workplace policies and procedures

budgeting processes

performance monitoring systems and processes

methods for problem solving

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare an operational plan

1.1 Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.

1.2 Develop and implement consultation processes as a part of the operational planning process.

1.3 Ensure the operational plan includes key performance indicators to measure organisational performance.

1.4 Develop and implement contingency plans for the operational plan.

1.5 Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.

1.6 Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.

2. Plan and manage resource acquisition

2.1 Determine resources according to productivity and budgetary requirement.

2.2 Develop and implement strategies to ensure that physical resources and services are acquired.

2.3 Allocate resources according to the operational plan.

3. Monitor and review operational performance

3.1 Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.

3.2 Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.

3.3 Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.

3.4 Negotiate recommendations for variations to operational plans and gain approval from stakeholders.

3.5 Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders. 
Develop and implement consultation processes as a part of the operational planning process. 
Ensure the operational plan includes key performance indicators to measure organisational performance. 
Develop and implement contingency plans for the operational plan. 
Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources. 
Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders. 
Determine resources according to productivity and budgetary requirement. 
Develop and implement strategies to ensure that physical resources and services are acquired. 
Allocate resources according to the operational plan. 
Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets. 
Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance. 
Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation. 
Negotiate recommendations for variations to operational plans and gain approval from stakeholders. 
Develop and implement systems to ensure that procedures and records associated with documenting performance are managed. 
Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders. 
Develop and implement consultation processes as a part of the operational planning process. 
Ensure the operational plan includes key performance indicators to measure organisational performance. 
Develop and implement contingency plans for the operational plan. 
Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources. 
Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders. 
Determine resources according to productivity and budgetary requirement. 
Develop and implement strategies to ensure that physical resources and services are acquired. 
Allocate resources according to the operational plan. 
Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets. 
Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance. 
Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation. 
Negotiate recommendations for variations to operational plans and gain approval from stakeholders. 
Develop and implement systems to ensure that procedures and records associated with documenting performance are managed. 

Forms

Assessment Cover Sheet

NWPGEN015 - Develop an operational plan
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

NWPGEN015 - Develop an operational plan

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: