Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PUACOM001B Mapping and Delivery Guide
Communicate in the workplace
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | PUACOM001B - Communicate in the workplace |
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Description | This unit covers the competency for interacting with people internally and externally through verbal, nonverbal and written communications in the workplace and the ability to follow verbal and written workplace instructionsThis unit covers the competency for interacting with people internally and externally through verbal, nonverbal and written communications in the workplace and the ability to follow verbal and written workplace instruction | ||
Employability Skills | |||
Learning Outcomes and Application | |||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Communicate verbally |
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Element: Communicate non verbally |
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Element: Communicate with clients |
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Element: Give and receive instructions |
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Element: Take part in group discussions and informal meetings |
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Element: Prepare and process routine written correspondence notes and records |
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