Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRCDIS001 Mapping and Delivery Guide
Assist customers with prescriptions
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SIRCDIS001 - Assist customers with prescriptions |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to collect and verify customer prescription information; lodge scripts for dispensing; and return dispensed prescription items to customers on behalf of the dispensing pharmacist.This unit applies to pharmacy and dispensary assistants working in community pharmacies. When supplying prescribed medications they work under the direct supervision of a pharmacist.This unit incorporates the requirement for pharmacy assistants to comply with federal, state and territory law and Pharmacy Board of Australia Guidelines for supplying scheduled Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3). At the time of publication, they are not, however, required to hold an occupational licence or to be certified as competent in this unit to supply scheduled medicines. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated in a pharmacy with a designated front of pharmacy and operational dispensary area. This must be in an industry workplace, which meets Pharmacy Board of Australia and relevant industry standards for dispensary operations. Assessment must ensure use of: a diverse commercial product range of dispensed medicines dispensed medicines with attached: cautionary and advisory medicine labels customer medicine labels with directions for use a diverse range of real or fictitious, valid and fully completed prescription types: Pharmaceutical Benefits Scheme (PBS): authority concession general private Repatriation Pharmaceutical Benefits Scheme (RPBS) different types of packaging for prescription medicines: opaque packaging paper bags current plain English guidelines issued by regulatory bodies covering Pharmaceutical Benefits Scheme (PBS) and Medicare Australia system benefit rules organisational procedures for supplying prescription medicines customers with whom the individual can interact pharmacists with whom the individual can interact. Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors, and: have worked in the pharmacy sector for at least two years. |
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Prerequisites/co-requisites | |||
Competency Field | Dispensary |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Verify prescription and customer details. |
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Element: Confirm customer prescription needs. |
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Element: Return prescribed medicines to customers. |
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