Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRCPPK311 Mapping and Delivery Guide
Assist customers seeking baby or infant care medicines and products
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SIRCPPK311 - Assist customers seeking baby or infant care medicines and products |
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Description | This unit describes the performance outcomes, skills and knowledge required to assess customer needs, select and supply relevant products, and advise on baby and baby care services. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to community pharmacy employees working as pharmacy assistants. Pharmacy assistants work directly with customers, providing information on and supplying Pharmacy Medicines and unscheduled medicine products for baby and infant care. In situations where the baby, infant or its agent requires referral to a pharmacist for therapeutic advice, or where the supply of Pharmacist Only Medicines or products is required, the pharmacy assistant gathers information, refers the customer on, and then supports the pharmacist by finalising the supply of medicines and products.A person undertaking this role is required to work under the supervision of a pharmacist. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | SIRCHCS201Support the supply of Pharmacy Medicines and Pharmacist Only Medicines | ||
Competency Field | Pharmacy Product Knowledge |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Collect information regarding baby and infant care needs. |
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Element: Identify and respond to baby or infant needs and requirements. |
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Element: Provide relevant product, care and lifestyle information. |
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Element: Maintain and build own knowledge of baby and infant care products and services. |
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