Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITHGAM004 Mapping and Delivery Guide
Conduct Keno games
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SITHGAM004 - Conduct Keno games |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to operate and maintain Keno equipment, take bets, make payouts, check security issues, and provide advice on Keno to customers.The unit applies to gaming venues that offer Keno games, and to gaming attendants who work under general supervision within established procedures.In many states and territories, legislation stipulates that all gaming workers must receive training in the responsible conduct of gambling. This is covered in SITHGAM001 Provide responsible gambling services. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated in an operational gaming environment. This can be: an industry workplace a simulated industry environment set up for the purposes of assessment. Assessment must ensure access to: Keno terminal, facilities and equipment: online Keno terminal and display medium Keno betting stationery industry-realistic range of customers playing Keno with whom the individual can interact; these can be: customers in an industry workplace who are assisted by the individual during the assessment process; or individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and: have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency. |
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Prerequisites/co-requisites | |||
Competency Field | Gaming |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Advise customers on features of Keno. |
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Element: Process bet types. |
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Element: Pay out prizes. |
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Element: Cancel tickets. |
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Element: Operate general functions of software and machines. |
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Element: Clean and maintain terminals. |
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Element: Monitor security of Keno operations. |
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