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The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence. It is essential for assessment and must be read in conjunction with the performance criteria, the range statement and the assessment guidelines of the relevant Training Package. |
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Overview of assessment A person who demonstrates competency in this unit of competency must be able to use simple brush or finger drying techniques to dry hair to shape as directed by a senior operator. Relevant health regulations and occupational health and safety legislation must be consistently implemented. |
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Specific evidence requirements |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | ability to consistently use effective questioning and active listening techniques to confirm service/s with clients and/or other operators |
ability to consistently use effective questioning and active listening techniques to negotiate appropriately with clients, to take into account any cultural or physical requirements, and to ensure client comfort and safety throughout the required services |
ability to accurately interpret and follow verbal instructions from senior operators |
| knowledge and consistent application of workplace policies and procedures, and safe work practices in regard to drying hair to shape as directed |
| knowledge and consistent application of federal, state and local health and hygiene regulations applicable to the workplace. |
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Context of assessment | For valid and reliable assessment of this unit, competency should be consistently demonstrated over a period of time and observed by the assessor and/or the technical expert working in partnership with the assessor. The technical expert may include the hairdresser and/or an experienced person at the workplace. Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations that may include client interruptions and involvement in other related activities normally expected in the workplace. For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package. |
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Specific resources for assessment | Competency for this unit should be assessed through access to: relevant documentation including occupational health and safety legislation and regulations and workplace policy and procedures manuals a working hairdressing salon or simulated salon hair drying equipment including blow dryers, heat diffusers and heat lamps workplace safety data for the safe use of electrical equipment. |
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Relationship to other units | In the context of an assessment-only and/or a training delivery and assessment pathway, all units that relate to a job function can be integrated for assessment purposes. : none. : WRHCS201A Prepare clients for salon services WRHWP201A Assist colleagues providing multiple salon services as a team member. |
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Method of assessment | The following assessment method is suggested. Observation of the learner performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate his/her handling of a range of contingencies. Tasks may include: organising the work area, tools and equipment consulting with senior operators to receive direction on drying method tools and techniques drying to shape using a blow dryer and brushes/fingers drying to shape using heat lamps and fingers applying finishing products or techniques as directed by a senior operator. |
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Evidence required for demonstration of consistent performance | For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance. It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both. Evidence should be gathered as part of the learning process. |