AUM3020A
Influence and lead work groups in an automotive manufacturing environment

This unit describes the application of the required skills and knowledge to influence and lead work groups in an automotive environment including resolving problems as they arise. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Application

This unit applies to the automotive and related component manufacturing environment and involves application of skills and knowledge at a specialist level. These skills and knowledge are to be used within the scope of the person's job and authority.


Prerequisites

Nil


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Plan and determine group activity

1.1. Instructions, organisational requirements and plans are read and interpreted to identify processes and materials to complete work tasks

1.2. Information about objectives is obtained and clarified

1.3. Optimal method to complete a new activity or a number of related activities is planned on a cooperative basis

1.4. Responsibility for planning a component of activity is taken on an individual or shared basis

1.5. Responsibility for completion of certain components of activities is accepted on an agreed or shared basis

2. Participate in work group activity

2.1. Forms of communication appropriate to the activity are applied

2.2. Responsibility for quality, timeliness and appropriate levels of productivity is taken on an agreed individual and shared basis

2.3. Assistance in completion of activities is sought where required

2.4. Problems are discussed and resolved through accepted processes

3. Monitor progress of activity

3.1. Processes are decided on an individual and collective basis

3.2. Individual members of the work team monitor their role in the activity's progress

3.3. Feedback is provided to the work group on effectiveness of activity

3.4. Ways of improving performance are proposed and agreed upon an a collective basis

Required Skills

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills

speak clearly and directly

apply teamwork to a range of situations

solve problems particularly in teams paying attention to performance indicators to reflect changed circumstances

show initiative in adapting to changing work conditions or contexts particularly when working across a variety of work areas

access, interpret and apply information on relevant organisation policies, procedures and instructions

manage time when planning, preparing and organising work priorities

take responsibility for organising own work priorities.

Required knowledge

relevant Occupational Health and Safety and Environmental legislation, regulations, standards and codes of practice and organisation policies and procedures needed to carry out work in a manner which ensures the safety of people, equipment and the environment.

organisational supply/replenishment systems and processes for materials, equipment and tools

quality systems and performance measures

established communication channels and protocols

problem identification and resolution

procedures for the recording, reporting and maintenance of organisation records and information.

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

compliance with relevant legislation, regulations, standards, codes of practice and established safe practices and organisation policies and procedures for influencing and leading work groups

working and communicating effectively and positively with others involved in the work

applying, within authority, the requirements of the job or work role in relation to:

ways to effectively review performance are decided upon either individually or with others

feedback is provided to the work group on the effectiveness of the activity

achieving work quality goals

completing work area housekeeping requirements

modify activities to cater for variations in organisation context and environment.

Context of and specific resources for assessment

assessment of the competency should take place in a safe working environment in a passenger motor vehicle manufacturing plant or simulated environment using tools/equipment/machinery required for the production process without undue disruption to the production process

assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

assessment methods must confirm consistency and accuracy of performance (over time and in a range of organisation relevant contexts) together with application of underpinning knowledge

assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application

assessment may be applied under project related conditions (real or simulated) and require evidence of process

assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Instructions may include:

organisation procedures relating to the use and operation of tools and equipment

production planning figures

organisation instructions, including job sheets, plans, specifications, drawings and designs

organisation procedures relating to reporting and communications

manufacturers' instructions for the use of equipment and materials.

Organisational requirements may include:

access and equity principles and practices

environmental management (waste disposal, recycling and re-use guidelines)

emergency and evacuation procedures

equipment use procedures

ethical standards

legal obligations

maintenance and storage procedures

OHS requirements

organisational and site guidelines

policies and procedures relating to own role and responsibility

procedural manuals

quality assurance guidelines

quality and continuous improvement processes and standards

recording and reporting guidelines.


Sectors

Unit sector

Automotive Manufacturing


Competency Field

Passenger Motor Vehicle


Co-Requisites

Nil


Employability Skills

This unit contains Employability Skills.


Licensing Information

Not applicable.