This unit involves the skills and knowledge required to maintain the safety of people and aircraft, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.

It includes carrying out required safety procedures, managing safety risks and hazards, following flight crew directions, aiding and assisting passengers during an emergency, and carrying out administrative procedures.

This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) related to safety management duties of flight operations personnel, and contributes to safe and effective performance in complex aviation operational environments.

Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.

Work is performed independently or under limited supervision within a single-pilot or multi-crew environment.

Licensing, legislative, regulatory or certification requirements are applicable to this unit.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Carry out safety procedures

1.1

Pre-take-off safety and security checks are conducted in accordance with regulatory requirements and workplace procedures

1.2

Safety demonstrations and checks are conducted in accordance with regulatory requirements and workplace procedures

1.3

Safety hazards are identified and are reported and/or acted on in accordance with risk management procedures and regulatory requirements

1.4

Appropriate hazard mitigation strategies are determined and implemented in conjunction with other aircrew members, in accordance with risk management procedures and regulatory requirements

2

Follow flight crew directions

2.1

Instructions of senior flight crew are followed at all times

2.2

Individual crew positions are taken during landing and take-off and as directed by flight crew

2.3

Safety restraints and crew seating are used during landing, take-off and as directed by flight crew instructions, workplace procedures and safety regulations

3

Aid and assist passengers during an inflight emergency

3.1

Passengers are advised of hazardous conditions and potential emergencies at appropriate times, and related safety and emergency actions to take during flight

3.2

In an emergency, passengers are advised of the nature of the emergency and the procedures and precautions to be followed

3.3

Clear communication is established and maintained with passengers

3.4

Passengers are aided during the emergency in accordance with regulatory requirements, flight crew instructions and workplace procedures

3.5

Passengers are assisted as required during emergency situations

3.6

First aid and/or medical attention is applied as required, in conjunction with other crew members during an emergency situation

4

Carry out administrative procedures

4.1

Workplace administrative procedures related to flight safety are identified and interpreted

4.2

Administrative procedures related to safety and emergency procedures and incidents are implemented in accordance with workplace and regulatory requirements

4.3

All required aircraft safety documentation is completed and processed in accordance with workplace requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and correctly using relevant equipment

implementing inflight emergency response procedures for:

aborted take-off

aircraft collision

aircraft ditching

cabin depressurisation

disruptive passenger behaviour

emergency landing

explosion or fire on aircraft

illness or injury of passenger/s or crew

loss of aircraft power

malfunctioning aircraft equipment

severe air turbulence

smoke/fire in cabin

unlawful interference with aviation

implementing contingency plans

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

modifying activities depending on workplace contingencies, situations and environments

monitoring and anticipating operational problems and hazards and taking appropriate action

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading, interpreting and following relevant instructions, regulations, procedures, information and signs

reporting and/or rectifying problems, faults and malfunctions promptly, in accordance with workplace procedures

responding appropriately to cultural differences in the workplace

selecting and using required personal protective equipment conforming to industry and WHS/OHS standards

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

aviation operations, and regulatory standards and procedures for maintaining safety requirements during aircraft cabin operations

basic knowledge of aviation medicine, the atmosphere and hypoxia

cabin features, safety equipment and amenities for various types of aircraft:

aircraft intercom and communications equipment

defibrillator

escape devices

emergency lighting equipment

first aid kit and equipment

firefighting equipment

life jackets, life rafts, seat cushions

oxygen equipment including masks, fixed, portable

personal breathing equipment

restraint equipment

safety demonstration videos

safety instruction sheets

survival equipment

hazard identification and risk control procedures and related regulatory requirements

human factors and non-technical skills:

decisionmaking processes

principles of effective communication

situational awareness

threat and error management relevant to own role

inflight emergency response procedures for:

aborted take-off

aircraft collision

aircraft ditching

cabin depressurisation

disruptive/unruly passenger behaviour

emergency landing

explosion or fire on aircraft

illness or injury among passengers or crew

loss of aircraft power

malfunctioning aircraft equipment

severe air turbulence

smoke/fire in cabin

unlawful interference with aviation

principles of passenger and aircraft safety

problems that may occur when maintaining safety requirements during aircraft cabin operations and appropriate action that should be taken in each case

procedures to be followed during safety demonstrations and emergencies

relevant aviation operational administrative procedures

relevant customs, quarantine, equal opportunity and anti-discrimination regulations

relevant WHS/OHS, hygiene and environmental procedures and regulations

relevant sections of regulations pertaining to the integrated safety responsibilities and roles of aircrew

risks that exist during aircraft flight and related risk control procedures and precautions.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Safety demonstrations for passengers must include use of one or more of the following items:

aircraft intercom and communications equipment

defibrillator

escape devices

emergency lighting equipment

first aid kit and equipment

fire fighting equipment

lifejackets, life rafts, seat cushions

oxygen equipment including masks, fixed, portable

personal breathing equipment

restraint equipment

safety demonstration videos

safety instruction sheets

survival equipment

Types of inflight emergencies must include one or more of the following:

aborted take-off

aircraft collision

aircraft ditching

cabin depressurisation

disruptive passenger behaviour

emergency landing

explosion or fire on aircraft

illness or injury amongst of passenger/(s) or crew

loss of aircraft power

malfunctioning aircraft equipment

severe air turbulence

smoke/fire in cabin

unlawful interference with aviation