ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Ensure initial responses to the incident are carried out according to requirements

1.1 Prepare and implement a workplace procedure for incident investigation

1.2 Ensure site of the incident is safe and secured and that the immediate needs of those involved in the incident are met

1.3 Ensure WHS legislative requirements are met

1.4 Ensure other actions are performed to meet requirements of relevant workplace policies, procedures, processes and systems

2 Develop an investigation plan

2.1 Apply knowledge of WHS legislationand workplace policies, procedures and systems to assist with identifying duty holders and ensure requirements of WHS legislation and workplace policies, procedures, processes and systems are met by the investigation plan

2.2 Form an appropriate investigation team

2.3 Define the scope and purpose of the investigation and ensure they are appropriate to the scope and nature of the incident

2.4 Ensure participation of, and consultation with individuals and parties as part of the planning process, specifying agreed processes for all phases of the investigation

2.5 Identify, document and obtain necessary resources to conduct the investigation, including expert advice if required

2.6 Identify, address and document barriers to investigation

2.7 Ensure planning includes agreed timelines, objectives, responsibilities, roles, documentation, actions and outcomes

3 Collect information and data

3.1 Identify and access sources of information and data

3.2 Inspect incident site, equipment and other evidence, and document outcome of inspection

3.3 Gather information and data in ways that ensure objectivity, confidentiality, validity and accuracy

4 Analyse information and data gathered to identify immediate and underlying causes and practical prevention measures

4.1 Ensure investigation team understands, identifies and applies the conceptual basis for the analysis

4.2 Construct timeline of events leading up to the incident

4.3 Investigate key events, conditions and/or circumstances that together resulted in the incident

4.4 Develop actions, interventions and practical measures to prevent the re-occurrence of the incident and to address root causes

4.5 Detail recommended actions, interventions or measures, and plans for their implementation and evaluation

5 Compile and communicate investigation report

5.1 Prepare a report on the investigation, using objective language

5.2 Cite evidence and basis for conclusions and recommendations

5.3 Communicate the report to relevant individuals and parties

Skill

Performance

Criteria

Description

Writing

1.1, 2.1, 2.3, 2.4, 2.5, 2.6, 2.7, 3.2, 4.2, 4.5, 5.1, 5.2

Documents procedures, plans and outcomes using appropriate organisational formats and industry specific terminology

Develops reports using structure, format and language appropriate for purpose and audience

Oral communication

1.2, 1.4, 2.4, 3.3, 4.1, 5.3

Uses appropriate language and non-verbal features to provide support, give instructions or request information

Listens closely to extract main ideas and to evaluate responses for accuracy and validity

Numeracy

2.7, 3.1, 4.3, 4.5

Extracts and evaluates the mathematical information embedded in sources of incident information and data

Performs calculations in relation to resource requirements, timelines and evaluation measures

Navigate the world of work

1.1-1.4, 2.1

Accepts responsibility for developing, implementing or modifying workplace procedures applicable to investigation contexts

Understands and keeps up to date with changes to legislation or regulations relevant to own rights and responsibilities and considers implications of these when negotiating, planning and undertaking work

Interact with others

1.2, 2.4, 3.3, 4.1, 5.3

Identifies and uses appropriate conventions and protocols when communicating with parties involved in various investigation stages

Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction

Takes a leadership role in helping develop team understanding of investigation requirements

Get the work done

1.1, 1.3, 2.1, 2.2, 2.3, 2.5, 2.6, 2.7, 3.1, 3.3, 4.3, 4.4, 4.5, 5.1

Uses logical planning processes, and an increasingly intuitive understanding of context, to identify relevant information and risks, and to identify and evaluate alternative strategies and resources for investigation processes

Sequences and schedules complex activities, monitors implementation and manages relevant communication

Uses analytical processes to decide on a course of action, establishing criteria for deciding between options, seeking input and advice from others when necessary

Uses digital systems and tools for data collection and analysis, and communication and reporting of incidents

Incidents include:

accidents

incidents as referred to in WHS legislation

major-to-minor incidents resulting in:

major-to-minor injuries and diseases

major-to-minor damage to property, equipment, work processes or the environment

near misses, where no injury or damage occurs

The incident analysis must be based on:

adopting an open-minded and objective approach

analysing policies, procedures, processes and systems in place at the time of the incident

focusing on the 'how', 'what' and 'why' of the incident

not focusing on individual behaviour or fault

using applicable models of causation and occurrence.